Housing Security

Community Development Council Durham:

HOUSING STABILITY PROGRAM CHANGES – Effective Immediately September 2020

As many of you are aware, CDCD, in partnership with the Region of Durham, have been conducting a reconstruction of the Housing Stability Program throughout 2020. COVID-19 has placed significant strain on our most vulnerable residents and we anticipate that the impacts of COVID will be felt well into 2021 and beyond. In an effort to remain flexible and meet the needs of the community as they arise, we will be putting the following changes into effect immediately. Please also note that we are open to feedback and anticipate that further changes will be made as we learn more about how HSP can encourage housing retention for Durham’s most vulnerable residents.
The HSP guideline changes are as follows:

1) Room Rentals
The Housing Stability Program will now issue Last Month’s Rent for room rentals. This benefit will be issued using the existing program guidelines such as: affordability, approval prior to move-in and prior to paying last month’s rent, etc.
This benefit will be issued to the property owner/property management directly and will not be available for sub-leasing. Please note that tenants in room rentals are not protected under the Residential Tenancies Act. Tenants will be encouraged to meet with a Housing Outreach Worker if they experience challenges with their room rental. This benefit will be offered only once every 36 months and will not be reissued in cases of eviction with no notice.

2) COVID-19 related arrears
We will now offer repayment assistance for arrears beyond 2 months for arrears that are directly related to COVID-19 only (April 2020 and beyond). Proof that the reason for arrears are directly related to COVID will be required. Additionally, applicants applying for rental arrears will be asked for proof that rent was in good standing prior to COVID-19 emergency orders and efforts have been made to make payments.

Please note that this benefit is subject to funding. We look forward to continuing to work with our community partners in an effort to remain flexible and continue to offer HSP guideline changes that fit with the needs of our community.
For questions or concerns please contact Vanessa Bilenduke-Guppy Manager, Community Services at vbilenduke@cdcd.org, 905.686.2661 Ext
117

Housing Stability Program

The Housing Stability Program (HSP) application has been updated to be fillable online. This will allow applications to be submitted electronically to promote social distancing for clients that do not have access to a printer/scanner.
The ‘Original’ version has the electronic signature option enabled. For clients/ applications that do not have the ability to use an electronic signature, the ‘Edited’ version can be used.
If applicants do not have the ability to print/sign the application, they can use the below e-mail script as an alternative to a physical signature:

By sending this email, I confirm that I submitted an application to the Housing Stability Program dated [insert date]. Please accept this email as my consent for Community Development Council Durham (CDCD) to contact the Social Services Department, Region of Durham/my landlord/utility company/creditor/Ontario Disability Support Program to confirm eligibility for this program. I further consent to CDCD contacting the income source named above to verify my income. I fully understand the nature and purpose of this consent and have given my consent and authorization voluntarily. I understand that if something on my application form is incorrect or not true, I may be ineligible for assistance. I also understand that all information provided in my application will be verified.

I am unable to print, sign and return the form by email at this time, so I ask that you please accept this email in lieu of my physical signature.

It is important to note that it is strongly preferred that applicants physically
sign the application. Applicants can also take pictures of the physical, signed application and send the pictures via e-mail to submit their application.

The Housing Stability Program and LEAP are accepting applications as normal. Please note that due to other services having limited or restricted hours, there may be some additional time needed to verify eligibility.

Temporary Housing Support Program

SEE GUIDELINE CHANGES BELOW THIS SECTION

The Temporary Housing Support Program (COVID-19) is a homelessness prevention initiative for low income Durham Region residents. It is a program of the Region of Durham and funded through the Region of Durham and the provincial Community Homelessness Prevention Initiative (CHPI).

Please see THSP guideline changes below for our updated guidelines of the program.

If you are ineligible for the Temporary Housing Support Program but are having difficulty making your rent or utility payments or need assistance completing the application, we recommend that you connect with a Housing Outreach Worker:
Clarington- John Howard Society at 905.623.6814
Oshawa– John Howard Society at 905.579.8482
Whitby– John Howard Society at 905.666.8847
Ajax/Pickering– Community Development Council Durham at 905.686.2661
Scugog/Brock/Uxbridge
North House at 705.432.8654 or 1.877.406.8723 OR;
Community Living Durham North at 905.985.8511
How to apply

Eligible applicants must complete the Temporary Housing Support Program
Application with all supporting documents. In addition to the HSP requirements, applicants must provide:

  • Proof of loss of employment (Record of Employment, letter from employer)
    AND,THSP (COVID-19) Application May 2020 Page 2 of 7
  • Proof of Current Income (Employment Insurance or Canada Emergency
    Response Benefit Confirmation) OR,
  • Self- Employed- Proof of approval from CRB.

How will I know that my application has been approved?
Applicants will be connected with a Housing Stability Program Eligibility Worker upon receipt of application who will have ongoing communication with both the tenant and the landlord and/or utility provider. All parties will be notified by phone and in writing via email or mail of the eligibility decision.

Please note that you can speed up the process by ensuring a complete application with all supporting documents is submitted.

Please allow five to seven business days after all required forms and proof have been received for an application to be processed.

How long is the program?
At this time, we will endeavor to provide this support for the duration of COVID-19 restrictions. Upon the decision of eligibility, you will be placed into the program for the next 3 months and will be required to forward any updated information to your HSP Worker.
Please note that the availability of the Temporary Housing Support Program is subject to funding and priority will be given to those facing eviction.


Is this program available for those who receive social assistance (Ontario Works/Ontario Disability Support Program) and/or housing subsidies?
No, this benefit is for individuals/families who are not currently receiving another form of social or rental assistance. Anyone who is receiving social
assistance and/or is paying rent that is based on their income is not eligible.
Please note that HSP will not be available to cover months in which the Temporary Housing Support Program has been provided for.
You may mail, fax or email your completed application to:
(Please note that our offices are open by appointment only.) Community Development Council Durham Attn: Housing Stability Program
458 Fairall Street, Unit 4 Ajax, Ontario L1S 1R6
Tel: 905-686-2661 Ext. 227 Fax: 905-686-0984
Email: housinghelp@cdcd.org

Guideline Changes Nov. 2020

As many of you are aware, in June 2020 CDCD introduced the Temporary Housing Support Program (THSP) to assist clients who are facing financial hardships due to COVID-19.
Though we have been able to assist several individuals already, things are always changing as new developments arise with COVID. In order to keep up with the changes CDCD has established new guidelines for THSP that will allow us to administer the program more effectively throughout this time and reach as many individuals as possible who have been financially impacted.
These new guidelines will be effective immediately, if any additional changes are required they will be communicated in a memo similar to this one.
The new THSP guideline changes are as follows:
1) Tiered Approach
THSP has incorporated a tiered approach to the percentage of housing costs the client is expected to pay and how much THSP would assist with.
-Clients with a gross income of $0-$1,999 would be expected to pay
50% of their income towards their housing costs, at that point THSP
would assist with the remaining 50%.

-Clients with a gross income of $2,000 + would be expected to pay 70%
of their income towards their housing costs, at that point THSP would assist with the remaining 30%.
-Eligible applicants will be entitled to this benefit for up to 3 months, at which time they can reapply if needed.


2) Client’s Income Source
In addition to assisting clients who are on EI and CRB, THSP will begin assisting clients who are employed but have had a reduction in hours due to COVID. Please note the clients will be asked to provide documentation that\ shows the hours decreased since the COVID pandemic.
Please do not hesitate to contact me directly with any questions

Ashley McDonald, Team Lead, Housing
amcdonald@cdcd.org
905-686-2661 Ext 225
An updated application that reflects these changes is included with the November 18th update as an additional attachment. Please save it for your reference and discard the previous version.

Libraries and Public Access to Computers

Oshawa Public Library

With Southern Ontario entering the COVID-19 Provincewide Shutdown, all Oshawa Public Libraries branches will be closed to the public effective December 24th. Curbside Take-out Service will be available at the Jess Hann, McLaughlin and Northview branches beginning on January 2, 2021. The Delpark Homes Centre Branch will remain closed until further notice.

Here is the full service update from our website: http://oshlib.ca/service-update

Ajax Public Library – Audley Branch, 1955 Audley Road (See notice below this update)

What are we doing to keep you safe?
As the Province goes into shutdown effective Deccember 26, 2020 at 12:01 a.m., the following changes will be made to Library services:
o All branches of Ajax Public Library will be closed to the public;
o Library materials can be placed on hold and picked-up via curbside/pedestrian pick-up;
o Library materials can be returned via external drop boxes at all three branches, 24/7;
o All items that have been returned will be quarantined for 7 days before being removed from your account;
o Virtual programs will continue to be available online;
o Digital collections such as downloadable or streaming eBooks, audiobooks, movies, TV shows, and more will be available;
o Library staff will offer reference assistance via phone, email, or chat.

Durham Mental Health Services

Durham Mental Health Services 24 Hour Phone Support: 1-800-742-1890

Crisis Services

DMHS’ Crisis Services now offers Virtual Visits using videoconferencing technology. It’s a way for us to continue providing effective, accessible and immediate mental health support to Durham Region.

To access this service, please call our C.A.L.L. (Crisis Access Linkage Line) at 905-666-0483 or toll-free 1-800-742-1890

Crisis staff will set up the video conference with you when you call. This service is now offered daily – seven days a week – from 7:00am to 11:00pm.

Peer Support

DMHS’ Peer Support program offers a wide variety of free psychoeducational and wellness-based group programming. We have now moved these groups online, and joining is easy. To register or for more information, please email peer@dmhs.ca or call 905-666-0483.

The Family Support Program

Offers individual support, family peer support group and family empowerment workshop Community and self-referrals are welcome. For more information or to register contact dgould@dmhs.ca or 905-666-
0483.

Family Support Group
Tuesdays 6:30pm-8:30pm

Family Empowerment Group
Wednesdays 6:30pm – 8:30pm

September and October Programs

H.O.P.E. Series
Healthy Opportunities for Peer Empowerment

4-6 Week Groups
A series of topics running from 4-6 weeks each exploring healthy
connections, communication, motivation, self-esteem, self-exploration,
goal setting and conflict resolution.
Mondays and Wednesdays 1:30 – 2:30

Mindfulness Practice Group
A 4 week introduction program

For those who experience symptoms of stress, anxiety, depression, intrusive thoughts and/or chronic pain. Mindfulness assists in cultivating self-awareness and intentional action.
Mondays 2:30-3:30 and Thursdays 2:30-3:30
New session starting the first week of each month.

Wellness Social Group

Participants will have the opportunity to explore several topics of wellness and recovery tools, and look at ways to cope during physical distancing through information sharing and discussion

Mondays 11:30-12:30 and Wednesdays 2:30-3:30

Managing Emotions
6 Week Group

For those looking to manage emotions and learn calming techniques, effective communication strategies, and learn to maintain boundaries.
Tuesdays and Fridays 1-2

Untwist Your Thinking
6 Week Group

For those looking to improve their mood, confidence, and motivation through catching, challenging and replacing negative thinking.
Wednesdays and Fridays 11:00 am – 12:00 noon

Music Group🎵

For those who have a love of music and enjoy participating in group singing, playing an instrument, or just let the music move you
Tuesdays 2:30 –4:00

Craft and Chit Chat🎨

Participants will have the opportunity socialize and relax while using the varieties of crafts and art that you have available at home
Fridays 2:30-3:30

For more information or to register to Peer Groups, contact:
peer@dmhs.ca or 905-666-0483

DMHS Day ProgramsUpdated October 20

New Leaf

Monday- Friday 9:45 am to 11:15 am and 12:45 – 2:15 pm
For more information or to register, contact:

New Winds

Monday-Friday 9:45-11:15 am and 12:45 – 2:15 pm
For more information or to register, contact:
tsalama@dmhs.ca or 905-666-0483

DMHS
Wellness Recovery Action Plan
Updated Oct. 20

8 Week Group

Monday and Wednesday 10:30-12
For more information or to register contact peer@dmhs.ca or 905-666-0483


The Wellness Recovery Action Plan® or WRAP® is a self-designed prevention and wellness process that anyone can use to get well, stay well and make their life the way they want it to be. It was developed in 1997 by a group of people who were searching for ways to overcome their own mental health issues and move on to fulfilling their life dreams and
goals. It is now used extensively by people in all kinds of circumstances, and by health care and mental health systems all over the world to address all kinds of physical, mental health and life issues.

WRAP Will Help You:
•Discover your own simple, safe Wellness Tools
•Develop a list of things to do every day to stay as well as possible
•Identify upsetting events, early warning signs and signs that things
have gotten much worse and, using Wellness Tools, develop action
plans for responding at these times
•Guide you through the process of developing a Crisis Plan or Advance
Directive
•Introduce you to Post Crisis Planning

Key Elements of WRAP
•Wellness Toolbox
•Daily Maintenance Plan
•Identifying Triggers and Action Plans
•Identifying Early Warning Signs and Action Plans
•Identifying When Things Are Breaking Down and Action Plans
•Crisis Planning
•Post Crisis Planning

COVID-19 Senior Community Supports

Community Care Durham
Adult Day Program
https://www.facebook.com/CCDVirtualSocialClub/

With the suspension of the in-person Adult Day Programs, CCD has created the CCD Virtual Social Club. Staff from the ADP programs are offering up a daily dose of activities and good clean fun. People are invited to visit daily to access a variety of word games, exercise links, videos and educational links for ADP clients and their families to enjoy. All are welcome.

See https://www.facebook.com/CCDVirtualSocialClub/

Chartwell Comfort Kits for Seniors email cathy at cmackrell@chartwell.com

Chartwell wants to bring some comfort to you in your home!
Our complimentary Comfort Kits for Seniors are filled with activities, cozy items and treats and are delivered safely to your home by our Retirement Living Consultants. To receive your complimentary Comfort Kit for yourself or for your parent, call or email cathy at cmackrell@chartwell.com
Discover how we are making peoples lives BETTER!

Oshawa
Oshawa Senior Community Centres 55+
(OSCC55+)
For more information, please visit http://www.oscc.ca, email
info@oscc.ca or call 905-576-6712 ext. 2830.
Updated April 28th

In response to Durham Region municipalities entering Stage 3 of its Framework for Reopening, OSCC55+ has reopened branches for limited use, using a phased approach and ensuring compliance with provincial emergency orders and Durham Region Health guidelines. See www.oscc.ca COVID-19 info & reopening updates or call (905) 576-6712 ext. 2830 for more information.

Our team is here for you during this time. All programs listed below will continue as we transition to in-person programs and services. Have questions? Check out our website www.oscc.ca on the frequently asked questions page for more information. Watch the online tutorial of how to navigate this site and gain access to all of initiatives below.

Telephone Outreach Program – Seniors can register to receive regular check-in calls to reduce feelings of isolation and provide care and concern. This free service is available to anyone 55 or older in the Durham community. To register, please call 905-576-6712 ext. 2830 or email info@oscc.ca.

Grocery Order & Delivery Service – in partnership with a local grocer, the OSCC55+ will be facilitating grocery orders for seniors in need through providing delivery within Oshawa by our vans and transportation staff. Seniors can call 905-576-6712 ext. 2830 or email groceries@oscc.ca with their list and staff will be in touch to confirm delivery and payment. Payments must be by cheque to the grocery store.

OSCC55+ COVID-19 Resource Guide – OSCC55+ has prepared a resource guide to assist older adults with access to services in the community. The complete resource guide can be found at oscc.ca/stayconnected and at various businesses in Oshawa. Grocery stores or pharmacies interested in receiving copies may contact our staff at 905-576-6712 ext. 2830 to request a drop off.

Online Programs – OSCC55+ has introduced online programming for seniors wishing to stay active and continue to be engaged. These free interactive programs are accessible at oscc.ca/onlineprograms through a computer, smart phone or a tablet. Topics include: Zumba, yoga, wellness seminars, general interest workshops, current events, cooking demonstrations and more.

Social Connecting through Facebook – OSCC55+ is engaging with the community through the OSCC55+ Facebook page (www.facebook.com/OSCC55plus/) with entertaining videos, useful links, programs and fitness demonstrations to help keep seniors engaged and active. We invite people to comment, share and like to keep our seniors’ community connected and strong.
For more information, please visit http://www.oscc.ca, email info@oscc.ca or call 905-576-6712 ext. 2830.

Whitby

Whitby Senior Centre905-668-1424Updated May 12th

The Whitby Senior Center is offering a new Seniors Connection Line connects Whitby seniors with people who can offer information, support and friendly conversation during this time of physical distancing. Call 905-668-1424 to leave your name and number and get a call back.

In partnership with the Whitby Public Library, the Whitby Senior Centre is now offering Seniors Centre Without Walls four times per week. Seniors can call in and participate in an hour of activities. For a schedule and call-in details, visit the Whitby Seniors Centre.

Ajax
Town of Ajax Friendly Check-in for Seniors 905-427-8811Updated May 12th

Register to receive a friendly check-in call from Town staff, for social connection, updates and links to local resources. To register call 905-427-
8811.

Pickering
Pickering 55+ Adults905-420-4660 ext. 2078 or email
kbradley@pickering.ca
Updated May 12th

While all of our regular programs and events are on hold, we invite Pickering adults 55+ to join our newly created 55+ Facebook Group. This group offers activities, experiences, social fun and information sharing opportunities just for our older adult community. Learn more.

Pickering 55+ Adults is offering Seniors Centre Without Walls – Connect to free weekly programs and Spotlight Series presentations. No computer or internet required. Call 905-420-4660 ext. 2078 or email kbradley@pickering.ca.

Bowmanville
Bowmanville Older Adults Association (BOAA)
For Older Adult Support
BOAA’s Emergency Line, Angie Darlison, at 905-242-5585 or execdirector@bowmanvilleolderadults.comUpdated Jan. 11th

In response to the Provincial Statement on Monday December 21st regarding a provincial wide lockdown, effective Saturday December 26th 2020 the Bowmanville Older Adult Association will be closing for any in-person inquiries and purchases. Our facility at 26 Beech Avenue is CLOSED to the public with a doorbell onsite for assistance and staff available via phone and email during
Office Hours from 9 am to 4 pm Monday through Friday.

We encourage you to please join us for continued BOAA fun on with our virtual and over-the-phone programs and events starting officially. In addition, visit our BOAA ACTIVITY PAGE to stay active and involved:
https://bowmanvilleolderadults.com/boaa-activity-page/

The BOAA remains committed to continuing to provide safe and exceptional older adult programs and events to our members. We encourage members access our FREE activities via BOAA Without Walls:
☑Virtual Programs via ZOOM
☑Phone Programs
☑Videos Available on BOAA’s Youtube Channel
☑Delivery Services
☑Care Calls
☑Follow us on social media for more!
The BOAA remains committed to continuing to provide safe and exceptional older adult programming, services and events to our members. For more information, please contact us at:
www.bowmanvilleolderadults.com
905-697-2856
events@bowmanvilleolderadults.com
If you require immediate assistance, please reach out to BOAA’s Emergency Line, Angie Darlison, at 905-242-5585 or execdirector@bowmanvilleolderadults.com

Bowmanville Rotary Club905-435-7428April 28th

If you are a senior, immunocompromised, or have no support, WE CAN HELP.
Email us at: bowmanvillerotarydeliversfood@gmail.com
Or call 905-435-7428.

We can take your order and arrange payment. Our team of volunteers will shop for you and deliver to your door. Maximum orders not to exceed $200.00. Payment of cash or cheque can be accepted without contact. Simply leave in a zip lock bag. If you cannot afford food, we can help.

Information Collection

The Gap Committee in collaboration with Durham Housing Advisory Network

Welcome to the Gap Committee website. We understand that these are challenging times. The information on our website is coordinated with the Durham Housing Advisory Network’s daily Service Updates. We are grateful to all the service providers who are continuing to provide services one way or another during the COVID-19 pandemic, and for sharing information about their services with us for you.

If you have updates from your service/agency, or if you are aware of any errors, omissions or discrepancies, please email dhumemckenna@dmhs.ca before 11:00 am each day so they can be added to the service update for the next day. 

If you have concerns about anything in particular, or if you want information about something that you don’t see on the website, please let us know. 

COVID-19 Donation Opportunities

CMHA-Durham
Donation Needed: Looking for sewn masks

CMHA Durham is looking for community support for fabric sewn masks.

If you or someone you know has a sewing machine and is willing to assist us would be much appreciated. Here is are some links below with instructions and patterns:
https://www.youtube.com/watch?v=4FB–BOyTiU&feature=emb_rel_end
https://www.deaconess.com/how-to-make-a-face-mask
https://cosplay-patterns.com/collections/coronavirus-patterns

It has been recommended that pleated masks with ties are more comfortable and allow for variable sizing.
If fabric is not available, any clean breathable cotton fabric can be used (i.e. sheets).

We appreciate any support to help us serve our community for as long as possible.

To reach CMHA-Durham please phone at 995-436-8760 or contact
felicean@cmhadurham.org

United Way Durham COVID-19 Emergency Relief Fund

Donate to the United Way Durham COVID-19 Emergency Relief Fund. Every dollar will stay in Durham Region and assist those most vulnerable in our community.

The United Way in Durham is uniquely positioned to work with existing agency and community partners to ensure that your dollars are utilized efficiently and with scale.

As we work through this, we thank you for helping us return to a healthier and more prosperous Durham Region for all.

Durham Outlook for The Needy (DOFN operates St. Vincent’s Kitchen)

DOFN would like to thank everyone for their concerns and caring emails that we have been receiving lately. It is truly appreciated during hard times such as these. Many people have been asking for ways to aid through volunteering, donating food or monetary donations to help DOFN.

  • Monetary Donations: The best way to help support DOFN during these difficult times is through monetary donations. This can be done online at https://durhamoutlook.com/donate/
  • In person: Cheques or cash can be safely dropped off in our mailbox. Please email for times when this will be available. The mailbox is located right inside the main entrance door on your right-hand side. The main door faces the King Street side of the building and has a sign that reads Durham Outlook for the Needy above the door. The door handle and mailbox will be sanitized. If you see someone inside using the mailbox, please wait outside for them to exit. One person inside at a time please.
    • Address is 51 King St E, Oshawa L1H 1B4 First Drop off time will be between 12pm-2pm Tuesday April 7th
  • Volunteering: Currently as a safety precaution we are not requiring the need of any more volunteers during this time, however, when we reopen, we will require all the volunteers we can possibly get. We will notify everyone when the timing is right. Please watch our Facebook page –https://www.facebook.com/durham.outlook/
  • Food Donations: We are requesting that all food donations be dropped off to Feed the Need. They can be reached at 905-571-3863, please call ahead and do not just show up. We are working with Feed the Need and other organizations in the community pooling our resources together.
  • Programs: Out of the three programs DOFN offers, our Food Distribution and Pick-Up program is still in operation. We are combining efforts with other organizations in the community to ensure the vulnerable in our community are still being supported in the safest possible way. For the protection of the vulnerable in our community we have had to close the kitchen and store programs. These programs will re-open once the state of emergency has been removed.

Thank you to all of the front line workers risking their lives every day to make our community a better place.

COVID-19 Victims of Violence, Assault or Abuse

Bethesda House, The Denise House, Herizon House, Y’s Wish:April 24th, 2020

During the course of the COVID-19 pandemic, the essential services of the four “Violence Against Women” (VAW) shelters in Durham Region are open to support women with and without children who are experiencing violence and abuse. We manage our bed counts and capacity issues daily and the availability of beds can change frequently. We do not want the fear that a bed might not be available to stop a woman from reaching out to us for the specialized support we can provide.

Our trained and experienced counselors are there to take their calls 24/7, helping them identify their options and resources.

Women can reach us at…
The Denise House
905-728-7311 or 1 – 800 -263 – 3725
Y’sWISH
905 576 2997 or 1 – 888 – 576 – 2997
Herizon House
905-426-1064 or 1 – 866 – 437 – 4066
Bethesda House
905-623-6045 or 1 – 800 – 338 – 3397

Durham Rape Crisis Centre Crisis Line: 905 668 9200Oct. 20

Our counselling services are for women and women-identified survivors of sexual violence who are 16 years of age and older. Currently we are intaking new clients and offering individual and group counselling on phone or secure video. (Clients can also begin intake but defer if they prefer to wait for in-person counselling sessions.)

Our Intake Worker, is Michaela and she can be reached at 905 444 9672 ext: 25 or (the best way) her e-mail is michaela@drcc.ca. Our current wait time for individual counselling is 3 – 4 months, however once clients begin intake they can join groups (currently we have a meditation, yoga, youth survivors, and survivors circle all via zoom.) These services are between 9 – 5, Monday –Friday.

Our crisis and support line is for any survivor of sexual violence aged 16 or older. It operates 24/7 and staffed by trained volunteers. The number is 905 668 9200.

Our email address is also available at info@drcc.ca for general information or information about public education.

Victim Services of Durham RegionKira McDonald at
905.441.9202
Hailey Collins at 905.925.7202
Oct 20

Victim Services of Durham Region (VSDR) is supporting individuals and families victimized by gender- based violence. Clients will be supported by VSDR and connected to appropriate community partners which could include, Income Support, Housing Services, and Shelter Outreach Workers.

Victim Services of Durham Region is no longer accepting new clients into our Hotel Program (Safe Accommodation Program). All clients who are currently supported in hotels through the program will remain in the program until their pre-determined check-out date, and then supported in finding longer term housing. The program will conclude at the end of July 2020.

For emergency accommodation needs 24/7 please contact one of Durham’s VAW shelters.

Victim Services of Durham Region continues to support clients in accessing emotional support, connecting clients to services, and VQRP+ resources. Please call us at 905-721-4226.

The Eligibility Criteria for Accessing this Program Includes:
•Client (inclusive of client and children) is a victim of gender-based violence
with a current threat for their safety in their current place of residence
•Client would be appropriate to refer to a shelter if available
•Client is a Durham Region resident
•Clients do NOT need prior connections with Income Support, DRPS, etc. to
access this funding

To Access this Program:
Calls for general Victim Services support can be made to our mainline at 905-721-4226

Durham Region domestic Violence/Sexual Assault Care Centre To reach the office 905 576-8711 ext. 33286….Mon-Fri, 0700-1500
To reach emergency services Please go directly to the Emergency Department at LHO
To reach counselling services
905 576-8711 ext.32328….Mon-Fr-, 0900-1700
Oct 20

Acute care medical services for victims of sexual assault and domestic
violence. Including examination, treatment, evidence collection, documentation, referrals and follow –up. Services are available 24/7 staffed
by on call nurses through the Emergency Department at the Lakeridge Health Oshawa site (LHO). Availability of services have not changed during Covid-19.
We also offer trauma counselling for victims over 18 years of age who present within a year of the assault. Counselling is currently being done via a phone call.

To reach the office 905 576-8711 ext. 33286….Mon-Fri, 0700-1500
To reach emergency services Please go directly to the Emergency Department at LHO
To reach counselling services
905 576-8711 ext.32328….Mon-Fr-, 0900-1700

Victim/Witness Assistance Program Oct 20

During the COVID 19 pandemic, we have continued to offer services to Victims/Witnesses of crime, however, our offices are currently closed to walk in clients. In order to access services, please call into our office at 905-743-2790 and leave a message. To expedite service, please state the victim’s name, the name of the accused person and clearly state a number the victim can be reached at. A worker will then reach out as soon as possible, normally within one business day. All of our services are free of charge.
The Victim/Witness Assistance Program provides information, assistance and support to victims and witnesses of crime to increase their understanding of, and participation in, the criminal court process. This service is offered in cases where charges are laid and the matter is still before the Court.

Services are provided on a priority basis to the most vulnerable victims and
witnesses of violent crime, such as domestic violence, child abuse, sexual
assault, homicide and hate crime. Families of traffic fatality victims are also
eligible. Services begin once police have laid charges and continue until the
court case is over.
Victim/Witness Assistance Program services include:
 Crisis intervention
 Emotional support
 Case specific information (court dates, bail conditions)
 Court preparation and orientation information
 Needs assessment
 Referrals to community agencies.
For more information, please refer to the Victim/Witness Assistance Program brochure.

DRIVEN905-432-7233Oct 20

DRIVEN is open every Monday, excluding statutory holidays, from 8:30am 4:30 pm.

DRIVEN operates under a hub model of service, providing wrap around support to any individual that identifies as female and has been affected by any form of gender-based violence. During COVID-19, we are still available to provide phone support on Mondays. Our phone number is 905-432-7233.

Our email is info@durhamdriven.com. It’s important to note that our phone and email are not monitored Tues-Fri.

DRIVEN provides a number of supports including housing, counselling, safety planning, connection to legal support, connection to financial support, connection to settlement and newcomer support, connection to employment support, and many other supports through our on-site and off-site partners.

Consolidated Violence Against Women (VAW) Emergency ResponseOct. 20

A full list of violence against women resources available during the COVID 19 crisis is available at Violence Prevention Coordinating Council of Durham. http://www.vpccdurham.org/covid19

Luke’s PlaceOct. 20

COVID-19 Mental Health and Addictions Supports

24 HOUR MENTAL HEALTH AND ADDICTIONS PHONE SUPPORT

Distress Center Durham 1-800-452-0688 or 905-430-2522
Durham Mental Health Services 1-800-742-1890
Kids Help Phone 1-800-668-6868
Pinewood’s 24/7 crisis line for substance use:
905-721-4747 ext. 31208 or toll free 1-888-881-8878

Overdose Prevention Line: 1-888-853-8542
Grenfell Ministries Overdose Prevention Line (O.P.L) is a number you can call if you are about to use drugs and are located in Ontario. This is a peer development initiative, and your call will be answered without judgment. You will be asked for your code (which is comprised of the first 2 letters of your first name, the first 2 letters of your last name, and the last two digits of your date of birth), your location and a few questions in relation to anonymous data collection, no personal data that can be used to identify you will be collected or stored.

The operator will stay with you on the phone line while you use drugs, in the event that they receive no response after administration of narcotics the operator will call 911 and alert them to a possible overdose at the location you had given.

The Line is now open 24/7
You can call us if you are about to use drugs or if you are in need of harm reduction supplies or assistance with at home detoxing.
For more information :
https://www.grenfellministries.org/overdose-prevention-line

PRIDE line
1 (855) 87-PRIDE (77433)
•Mental Health/Distress Support for LGBTQ community
•Open 6 pm to 10 pm


Harm Reduction

Aids Committee of Durham Region (ACDR) Harm Reduction 115 Simcoe Street South.

ACDR’s harm reduction program has resumed at their office located at
115 Simcoe Street South. These services can be accessed Monday-Friday from 9 AM – 5 PM.

Harm reduction supplies, kits, naloxone, and fentanyl testing kits are available. For more information please contact Kayla at harmreduction@aidsdurham.com

JOHN HOWARD SOCIETYBowmanville: 289-927-2419
Oshawa: 905-926-7929
Whitby: 905-926-8073

Harm Reduction Services are being offered at all of the JHS offices. New Hours are:
Oshawa – Monday to Friday 8am – Noon and 1- 4pm
Whitby – Monday to Thursday 8am- 4 pm Fridays 8 am – 2:30 pm
Bowmanville – Monday to Friday 8:30 am – 4:30 pm

Evening Harm Outreach continues 6pm – 11pm by phone.
All hours and phone numbers are posted at all offices.
Other Programs Clients will continue to be supported via phone and email.

Resource rooms are not open to the public but staff are available by phone to assist clients with

Housing search, eviction prevention, landlord mediation, advocacy  Forms and applications such as housing stability funds, OESP, rental applications, Canadian birth certificates ,Referrals to community resources

Please call:
Bowmanville: 289-927-2419

Oshawa: 905-926-7929

Whitby: 905-926-8073

Addiction Supports

ADDICTION SUPPORT Central Lake Ontario Narcotics Anonymoushttp://cloana.org

This website is offering addictions support via online meetings. Many in person meetings are beginning to take place at various locations across Durham Region and information and guidelines for them may be found at the following website http://cloana.org Please visit the above website and select the option called Printable Meeting List. It is important to check this website often as there are frequent changes.

12-Step Recovery Meetingshttps://zoom.us/j/6721499373

To respond to the growing need for community and support during this time, below are the details on 12-step recovery meetings for all addictions:
Every Tuesday at 12:30 pm EST 
Every Thursday at 12:30 pm EST

Sunday evening at 7 pm EST
 
Click this link to join the meeting:
 https://zoom.us/j/6721499373
 
Please share this group and this zoom link to those in need of a home group during this time.

Addiction Counselling
(Canadian Addiction Counsellors Certification Federation)
https://caccf.ca/

This website is offering free unlimited addiction counselling via instant messaging and or video chat.

CACCF- https://caccf.ca/
CLICK TO BOOK AN APPOINTMENT THE FIRST AVAILABLE COUNSELLOR WILL RESPOND. This service is all free, and no limitations.

Lakeridge Health, Mental Health, and Pinewood CentreJuly 13th, 2020

Please note that Pinewood Community Treatment offices remain closed and Pinewood’s support line is available 24/7.
• Outpatient mental health services, Pinewood Centre and Child Youth and Family Program services are provided virtually, through telephone and Microsoft Teams.
• Residential withdrawal management program are now re-opened with limited capacity for safety during the pandemic. There will be 8 beds open at this time and priority will be given to individuals who are medically stable and experiencing active withdrawal.
• New clients are being admitted into all outpatient services.
• Reminder of our new centralized access line for community mental health and Pinewood Centre: 905-721-4747.
• Rapid Access Addiction Medicine (RAAM) is re-opening for in-person new client assessments on May 7 2020 at the 300 Centre Street location. Appointments only. Please call 905-721-4747 ext 37226 to leave a message and calls to returned same day. Follow up remains virtual.

Mental Health Supports

  • Phone and Virtual Supports
  • Day Programs
  • Wellness Recovery Action Plan
  • Recovery College

Canadian Mental Health Association Durham (CMHA-Durham)August 18th 2020

The building is open Monday to Friday 9-noon and 1-3:30pm. We are screening all visitors and directing at-risk individuals to be tested for COVID-19. All visitors are required to wear a cloth face mask which are provided at the screening station.

We continue to accept and triage referrals from all sources.

We are providing virtual case management and support services as per
the direction of the Ministry of Health. The purpose of this type of service is to support physical distancing and minimizing contact with COVID19.

We continue to provide high-quality care while ensuring the safety of our clients and caregivers, front-line providers, and our community.

We are providing medical appointments with our Nurse Practitioner Led Clinic (NPLC) for any members of the vulnerable community who does not have access to a primary care provider. The clinic can be reached at 1-844-436-8760.
Our Nurse Practitioner led clinic is providing medical supports to Mission United (Simcoe Street United Church – 66 Simcoe Street South, Oshawa) a collaboration amongst existing service providers who work with the unsheltered population in Oshawa to provide essential low-barrier services in one accessible location, delivered by trusted providers during the COVID-10 Pandemic. More details here
https://oshawaexpress.ca/community-groups-team-up-tohelpunsheltered/

Our onsite Bond Street Pharmacy is open Monday to Friday 9-noon and 1-3pm
Two psychiatrists are available for consults via our NPLC and a third
psychiatrist is following ACT clients

CMHA Recovery College

CMHA Durham’s Recovery College has gone online! There is a new course catalogue and information about how to join Google Classroom on our website. These include online courses in wellness planning and coping with fatigue.
New Courses will be launched every Tuesday that will offer supports to individuals during this Pandemic. Anyone can sign up for free.
https://cmhadurham.ca/services/recovery-college-wellness-centre/

Lakeridge Health, Ajax Outpatient Services Virtual Psychoeducational Group Program Updated October

Effective Tuesday October 13, 2020 the Lakeridge Health, Ajax Outpatient Staff will be providing a virtual psycho-educational group program for
individuals suffering with mental health issues.

Referrals can be made by a psychiatrist or physician in the community
who has clients that may benefit from support, counseling and psychoeducation. Priority will be given to Ajax Lakeridge Inpatients and
Crisis referrals; a waitlist will be generated if necessary.

We will be providing the same format of services that we have in the past.
Clients will start in the Day Hospital program with daily support Monday
to Friday, and then progress to the Day Treatment program when less support is required. Individual phone support will also be provided to individuals who are attending the virtual groups.

Day Hospital – Monday to Friday daily virtual groups for 3 weeks
Day Treatment, Phase One – Monday, Wednesday, Friday virtual groups
for 3 weeks
Day Treatment, Phase Two – Tuesday, Thursday virtual groups for 3 weeks

Community Care Durham (CCD) Mental Health SupportsJuly 13th, 2020

COPE is a community mental health service offering emotional support to adults aged 16 and older, with emotional and/or mental health concerns. COPE accepts referrals from a wide variety of community sources. Self referrals are welcome. Once a referral is processed, an assessment is completed to determine service initiation. There is no fee for COPE
services.

During this current COVID-19 situation this essential service is being offered online and by telephone. The Downloadable Referral Form is available here on the CCD website at http://communitycaredurham.on.ca/health-wellness/mental-healthsupport-groups/.

Questions about this service can be directed to the local CCD office – see http://communitycaredurham.on.ca/about-us/contact-us/

Salvation Army
45 King Street Oshawa
July 13th, 2020

The Salvation Army Oshawa Community & Family Services is still in operation but with reduced programming. All counselling sessions are now being done via zoom conferencing or by phone.
All group programs are on hold for the time being.

MENTAL HEALTH SUPPORT FOR HEALTH CARE WORKERS AND OTHERS

Ontario Shores – Health Care Worker Assist Service (HCWAssist)

HCWAssist will provide virtual, rapid access to services for all health care workers, to provide skills that enhance resilience and reduce symptom burden, delivered over a 4-6 week period. An Intake Clinician will assess the individual’s needs and offer a plan of care utilizing a variety of services which may include system navigation, crisis planning or brief therapy intervention.The clinic is open to any health care worker over the age of 18 who meets the criteria for service.

Health care workers can self-refer or refer through their Primary Care
Practitioner to Ontario Shores’ Central Intake at 1.877.767.9642, calling
crisis at 1.800.263.2679 or visit www.ontarioshores.ca/hcwassist for more
information.

BounceBack

This is a guided self-help program for adults and youth aged 15 and over using workbooks with online videos and phone coaching support. To access, visit bouncebackontario.ca for more information or ask your primary care provider for a referral.

Big White Wall

This is a free online mental health support network for Ontarians 16+. Connect with others and share how you’re feeling. Whether facing daily challenges or major events, help is available. Learn new ways to take on life’s challenges. For more information or to access, visit https://www.bigwhitewall.com

Helplines/Online Supports

Kids Help Phone
1-800-668-6868
24/7 virtual support service offering professional counselling, information and referrals as well as volunteer-led, text-based support to young people in both English and French at 1-800-668-6868.
Crisis Text Line
To access: text 741741 and type Front Line in the message box
This is an extension of the Kids Help Phone for people of all ages to
provide 24/7 support by text. It provides a targeted support for frontline workers. You will be connected with a trained crisis counsellor on a secure platform that is confidential and anonymous. To access: text
741741 and type Front Line in the message box
ConnexOntario
1-866-531-2600
For assistance in accessing other mental health and addictions services in Ontario for those over 18, contact ConnexOntario, Ontario’s mental health, addictions
and problem gambling help line at 1-866-531-2600.
Good2Talk
www.good2talk.ca
Good2Talk is a free, confidential mental health support service
providing professional counselling and information and referrals for mental health, addictions and well-being to postsecondary students in Ontario, 24/7/365. Learn more at www.good2talk.ca.
Self Care

“Being Resilient During Coronavirus”
https://www.rickhanson.net/being-resilient-during-coronavirus/

Here are 2 opportunities to practice mindfulness – both are facilitated by experts. They can be used by to staff; colleagues, clients/families, and anyone else that comes to mind.
These are also being posted on Ontario Tech’s website.
1) Opportunity to join in weekly mindfulness practice groups through ZOOM – you can join with or without video

Tuesday evening – 7 pm: https://satipanna.com/programs-and-events/weekly-mindfulness-meditation/
Monday evenings: https://www.truepeace.ca/

2) Free daily mindfulness practice with a group, led by world renowned experts – you sign up – here is the link https://www.signupgenius.com/go/10c0c4aa4af29ab9-free

Once you’ve signed up, you will receive an email confirmation.

COVID-19 Food Security

Food Banks

FOOD BANKS IN DURHAM REGION (Feed the Need Durham Partners)https://feedtheneedindurham.ca/active-member-agencies/

This link has updated information as it comes in so it is the most up to date source of information from Feed the Need Durham.
https://feedtheneedindurham.ca/active-member-agencies/

NEW LIFE NEIGHBORHOOD CENTRE FOODBANK905-404-2004

RE-OPEN PLAN
New Life Neighbourhood Centre will re-open Thursday May 7th from 1:00 to 3:30pm to existing clients by appointment only.

Clients will need to call 905-404-2004 to pre-register for an appointment and assigned pickup time slot.

SIMCOE HALL
SETTLEMENT HOUSE

387 Simcoe Street South,
Oshawa
905-728-7525

Temporary Changes
Effective from Monday May 11th temporary changes have been made to our food bank pick-up rules. Clients can receive:
· Full hamper, with hygiene products once a month
· Top up every two weeks
· Produce once a week
Clients can call the agency at 905-728-7525 or email foodbank@simcoehall.com.

Food Bank Hours

Monday: CLOSED
Tuesday: 9:00 am – 11:30 am & 1 pm – 3pm
Wednesday: CLOSED
Thursday: 9:00 am – 11:30 am & 1 pm – 3 pm
Friday: 9:00 am – 11:30 am & 1 pm – 3 pm

SALVATION ARMY
OSHAWA FOOD BANK
45 King St. Oshawa

Effective from Monday March 30th we will be operating our food bank at The Salvation Army on the following days. All other services will remain as
previously reported.

Monday, Wednesday & Friday 9:30-12pm.

SALVATION ARMY AJAX122 Hunt St. Ajax

The Salvation Army Food Bank and Family Services is open for family food service for new and existing clients and those in need during this difficult
time. Emergency food bags specific to those without cooking facilities are available. Appointments can be made at 905 427 7123 to register or book an
appointment for food pick up.

The centre is open Monday to Thursday 10 am12 pm and 1 pm to 3 pm. Bagged lunches are provided on Tuesday and Thursday from 12pm – 1pm. To support physical distancing all pick ups are being facilitated at the back entrance door.

COMMUNITY CARE DURHAM (CCD)
Community Food Box
1-888-255-6688

Community Food Box: $30.00 (subsidies are available). “Community to Table” Food Box. In response to the public health crisis, Community Care Durham is partnering with local businesses to offer a weekly food box containing kitchen essentials, much of which are locally made or grown.

The Community Food Box contains essential groceries for healthy living and
may contain eggs, dairy, breads, baked goods, pasta, soups, beverages, paper products, fruits and vegetables.
Local business partners will vary weekly and we will continue to partner with local business to bring you a truly “community” experience.

Order Monday with free delivery to your door on Friday. (Credit card or preauthorized payments only) To order please call 1-888-255-6688.

Food Locations

THE BACK DOOR MISSION(see other supports COVID-19 Drop-In Centres/Location Support
66 Simcoe St S, Oshawa

We are open 7 days a week, 9 am to 5 pm
•Meals are served (take-out only) between 10 am – 1 pm and
• Bathrooms are available from 9 am to 5 pm
•Screening remains in effect at the door

GATE 3:1664 Albany St, Oshawa

Regular hours during the week effective November 2:
Monday to Friday
Breakfast: 8:15 a.m. to 10:00 a.m.
Lunch: 11:45 a.m to 1:00 p.m.
We sanitize and cook between 10 a.m. and 11:45 a.m., and sanitize after 1:00
p.m.

Saturdays; Every Second and Fourth Saturday of each month we serve lunch at approximately 11 / 11:30 am and we are usually finished by the latest 2pm. This is hosted by a local church located in Whitby and on our
premises.
Sundays Every Sunday at 3pm, a Pastor comes from a local church to
our premises. He conducts a quick church service and then serves a BBQ /
meal.

Free laundry services.
Showers and washrooms available during opening hours.

Clothing is also distributed on Tuesdays only.
Once we are into full stream, podiatrist service and medical services available on specific days. Days to be determined once COVID19
precautions are over and past.

THE REFUGE300 Court St, Oshawa

Beginning Tuesday, June 23rd:
• Serving youth aged 16-26 only,
• Monday to Friday breakfast and lunch will be served on our backyard patio.
• Closed on Saturday and Sunday.
Bathroom will remain open between 9:00am-2pm.
Shower will be available (only one shower stall available) while we are
open.

Schedule
Monday, Tuesday, Wednesday, Thursday, Friday

Breakfast and Lunch 9-2.
Shower 9-2
Washroom 9-3:30

FIRST LIGHT FOUNDATION
OF HOPE
253 Simcoe St S, Oshawa

Monday-Friday
6 am to 8 am
Breakfast to go
Hot Sandwich, Snack Bag, Coffee, juice and water

Monday-Friday
6 pm – 8 pm
Diner to go
Pizza, Hot Meal in a Cup, Coffee, water
Cell phones can be charged while we are open

FIRST LIGHT FOUNDATION
DURHAM OUTLOOK FOR
THE NEEDY

St. Vincent Pallotti’s
Kitchen
51 King St. East Oshawa

Every Sunday starting September 13th we will be handing out food for the
patrons.

Patrons will have two different types of bags to choose from, one
“Snacks” and the other “Households”. We will be handing out the bags from 1pm-3pm. Patrons can line up outside the side entrance.
A sign will be posted for the start of the line. Bags are free, and no ID is required.

ZION/HOPE FOOD BANK
409 Adelaide Ave. East
Oshawa

The Zion/Hope Food Bank continues to operate at Zion Church in Oshawa (409 Adelaide Avenue East, Oshawa – at the corner of Central Park and Adelaide) during the COVID-19 pandemic.

It operates on Thursdays from 10 A.M. until 12 P.M.
No appointment is required.
For more information contact: office@zioncrc.ca.

LIFE RALLY OSHAWAMidtown Mall hammer

LIFE Community Project, formerly LIFE Rally Oshawa, is continuing to offer
free food and clothing at its new location at the Midtown Mall hammer
head road site. It has moved from its location at Memorial Park and will
continue daily services from 1-3 pm.

SALVATION ARMY EVENING MEAL PROGRAMMidTown Mall parking lot

We have moved our Tuesday evening meal program in our truck from Memorial park to MidTown Mall parking lot on the North East corner by the bridge to City hall.

We are there from 6-7 each Tuesday serving a hot meal.

ONE WAY MINISTRIES

Food service at Memorial Park on Wednesdays and Fridays from 6:30 pm until food runs out.

ST. ANDREW’S
COMMUNITY FOODBANK
AND SUPPORT PROGRAM

Every 2nd Friday
9:30 to 3:00 pm
St. Andrew’s Presbyterian Church
209 Cochrane St. Whitby
905-668-4022

Nov 6th Christmas hampers registration STARTS
Nov 13th Christmas hampers registration
Nov 20th Christmas hampers registration
Nov 27nd Christmas hampers registration ENDS
Dec 4th
THURSDAY DECEMBER 10th – Christmas Hamper Pick up 9:30-3:00pm
Dec 11th
Dec 18th
Dec 25th CLOSED
Jan 1st
Jan 8th

See poster below:

DURHAM REGIONAL
WINTER COAT PROGRAM
St. Andrews Community
Outreach Program
209 Cochrane St. Whitby
905-668-4022

Every Friday in November 9:30-3:00pm
Nov. 6th, 13th, 20th and 27th
Please come to the BACK DOOR
EVERYONE WELCOME
Winter clothing in adult, youth, children and infant sizes

No appointment necessary
**For more information please call 905-668-4022 or email: standrewswhitby@bellnet.ca
(With the support of the Caremongers groups of Oshawa and Whitby)

See poster below:

COVID-19 Drop-In Centres/Location Support

Cell Phone Charging Locations
These locations are available for cellphone charging depending on availability.  Please let staff know that you would like to charge before plugging in.
•Christian Faith Outreach Centre – Doors of Compassion (Ajax)
•Ajax Hygiene Hub (also has Wi-Fi)
•The Refuge
•Gate 3:16 (please speak to manager first)
•Backdoor Mission (Mission United)
•First Light Foundation of Hope (during open hours)
•All 4 of Oshawa Public Libraries branches have cell phone charging stations available for free to the public – customers are encouraged to keep their visit to 1 hour. BRANCHES CURRENTLY CLOSED

CAREA COMMUNITY HEALTH CENTRE ID REPLACEMENT CLINICSUpdated Nov. 12th

The ID Clinic is available on a first come, first serve basis on Fridays between 9:30AM and 11:30. This is a free service available to individuals on financial assistance or no source of income, and in need of government issued identification (birth certificate).

You must have a guarantor, and complete paperwork prior to arrival. Paperwork can be picked up in person at any Carea location, or can be emailed. Please contact James at 905-723-0036 x2272 or jdeal@careachc.ca

COVID-19 screening will take place prior to entry. You will be supplied with a mask and physical distancing will apply.

REMOTE LOCATION

74 Simcoe St. S.
Unit #101
Oshawa, ON
L1H 4G6

See completion information below:

AJAX PUBLIC LIBRARY
Social Worker
Updated Oct. 28th

To help serve and address the needs of our vulnerable populations, a Social Worker will be on-site at the Main Branch of the Library from November 3, 2020 to January 9, 2021 to offer free, confidential information and support.

The hours for the Social Worker will be Tuesday to Saturday 11 a.m. – 7 p.m., except Thursdays start at noon.

Telephone support can be arranged. Online visits are available from our Audley and McLean branches and drop-in support may be accommodated based on availability. Call us at 905-683-4000, extension 8813 to book a free, confidential appointment.

All branches of the Ajax Public Library are open from 9:30 a.m. – 7 p.m.
Tuesday to Saturday.
Public access is available with screening and with
consideration of altered COVID building capacities.

CURRENT HOUSING
FOCUSED SHELTER
SUPPORT LOCATIONS
Oct. 20

Shelter and support are currently provided as follows:
 CFOC and FLFOH still operate drop in centres at their current
locations. CFOC Mon – Fri 5pm – 7pm, Sat/Sun 12-4pm. FLFOH 6 – 8 am
and pm Mon-Fri
 Existing Emergency shelters at Cornerstone Community Association
Oshawa (905-433-0254); Muslim Welfare Home Whitby (1-866-666-
1115); Durham Youth Services (905-239-9477)
 Violence Against Women shelters at The Denise House (1-800-263-
3725); Herizon House (1-866-437-4066), Y’s Wish (1-888-576-2997)
and Bethesda House (1-800-338-3397).
 Safe sleep beds and support at Mission United from 10:00 am to 3 pm
Monday to Friday.
 Monday and Tuesday support at the Ajax Hygiene Hub from 9 -1 at
the Ajax Community Centre.

As our Built for Zero work continues, the goal of which is to end Homelessness in Durham Region by 2024, these locations are working with patrons who are homeless to add their names to the By-Name List.

MISSON UNITED
At the Back Door Mission
66 Simcoe St. South
Oshawa
Oct. 20

Showers will be available by appointment between 2:00 to 5:00 pm Monday to Friday beginning the week of September 7th. Please speak to the Coordinator on-site to make an appointment.

Washrooms will be open daily from 9:00 to 5:00 pm. Other programming (below) will run from 10 am – 3 pm Monday to Friday. Partners on site include CMHA-Durham, Region of Durham Primary Care Outreach Program, Durham Mental Health Services, Ontario Works, John Howard Society and Pinewood Centre.

All visitors will be screened for COVID-19 testing and linked with assessments and isolation locations if necessary. Visitors will have access to several stations:
• Take-out Hot Lunch Program (10 am – 1pm), and food Basket
• Mental Health Support and Safe Sleep
• Health Clinic for primary care and psychiatric support
• Withdrawal Management & Harm Reduction
• Housing Navigation & Supplies
 Footcare is currently not available.
 Ontario Works support on-site.
 Pinewood Centre on-site.
 John Howard Society on-site Tuesdays and Thursdays

John Howard Society and ACDR are collaborating to provide Harm Reduction Services at Mission United from 9:00 to 3:00 pm Monday to Friday.

GATE 3:1664 Albany St, OshawaOct. 20

Regular hours during the week effective November 2:
Monday to Friday
Breakfast: 8:15 a.m. to 10:00 a.m.
Lunch: 11:45 a.m to 1:00 p.m.
We sanitize and cook between 10 a.m. and 11:45 a.m., and sanitize after 1:00
p.m.

Saturdays; Every Second and Fourth Saturday of each month we serve lunch at approximately 11 / 11:30 am and we are usually finished by the latest 2pm. This is hosted by a local church located in Whitby and on our premises.

Sundays Every Sunday at 3pm, a Pastor comes from a local church to our premises. He conducts a quick church service and then serves a BBQ / meal.

•Free laundry services.
•Showers and washrooms available during opening hours.
•Clothing is also distributed on Tuesdays and Thursdays

Once we are into full stream, podiatrist service and medical services available on specific days. Days to be determined once COVID19 precautions are over and past.

FIRST LIGHT
FOUNDATION OF HOPE
253 Simcoe St S, OshawaJan. 19th

Open Monday to Friday: 6-8 am & pm
Monday-Friday
6 am to 8 am
Breakfast to go
Hot Sandwich, Snack Bag, Coffee, juice and water

Monday-Friday
6 pm – 8 pm
Dinner to go
Pizza, Hot Meal in a Cup, Coffee, water
Cell phones can be charged while we are open

Saturday-Sunday

6:30pm- 8pm 

Coffee and Oatmeal only

Spiritual Care and Recovery Meetings
Alternating Days
Sanctuary at the Backdoor Mission
Monday – Saturday
3:00 – 4:30 pm

DO UNTO OTHERS
Warming Location/Drop In
454 Simcoe St. South
Oshawa
Updated Jan. 19th

Open 10:00 pm to 8:00 am, 7 days a week.
– Hot meals and drinks will be available between 7 pm and 10 pm
-Sleeping is not available, but indoor rest is, in keeping with current COVID-19 regulations.
– 20 people capacity at one time. Will rotate guests to ensure
everyone has a chance to come inside.
– One Way Ministries will be serving meals Wednesdays and Fridays

THE REFUGE300 Court St, OshawaOct. 20

• Serving youth aged 16-26 only,

• Monday to Friday breakfast and lunch will be served on our backyard patio.

• Closed on Saturday and Sunday.

Bathroom will remain open between 9:00am-2pm. Shower will be available (only one shower stall available) while we are open.
Schedule
Monday, Tuesday, Wednesday, Thursday, Friday
Breakfast and Lunch 9-2.
Shower 9-2
Washroom 9-3:30

The Living Room Community
Art Studio
300 Court St, OshawaOct. 20

CLOSED
Online events: If you want to participate, we invite you to subscribe to our pages on YouTube (The LivingRoom Community Art Studio) and Twitter (@LvngRmArt) & keep an eye out for announcements here.
https://drive.google.com/drive/folders/14hk7-
A7ojiFQVrtWoJEDY7p_Z6UojcU7?usp=sharing

CHRISTIAN FAITH
OUTREACH CENTRE WARMING
STATION

158 Harwood Ave. S, Ajax
158 Harwood Ave. S, AjaxOct. 20

Temporary Change effective November 2020 – meal support: CFOC-DOC is open Mon to Fri from 5pm – 7pm & Sat/Sun 12:00pm – 4pm for a bagged meal handout.

For the time being, we will not be admitting anyone who is not a guest here into the building at this time.

CHRISTIAN FAITH OUTREACH
Doors of Compassion
158 Harwood Ave. S, AjaxOct. 20

Starting Nov 1, 2020, CFOC-DOC (Christian Faith Outreach Centre-Doors of Compassion) will be expanding its drop-in centre to include a 20 bed low barrier housing-focused emergency shelter.
We are located in the downtown core of Ajax at 158 Harwood Ave. S. CFOC-DOC (partner agency for IOTC Camp Samac) can be accessed through screening at any two of the partnering community hubs located in Ajax and Oshawa.

The shelter will be open 24/7 and will accommodate up to 20 individuals 18 years or older. Guests will receive 3 meals, snacks, beverages, a bed and access to showers and laundry. As a housing focused shelter, guests will also have access to community supports such as OW and ODSP, house search assistance through community partners like The Salvation Army, crisis supports, ID replacement and spiritual care.

Ajax Hub Hours:
Monday & Tuesday: 9am – 1pm
Ajax Community Centre: 75 Centennial Road 905-427-8811
Friday: 9am – 11am
McLean Community Centre: 95 Magill Drive
905-428-7711

Oshawa Hub Hours:
Daily from 9am – 4pm
Back Door Mission: 66 Simcoe Street South (Bagot Street entrance)
905-728-4664
For more information please contact:
doc@cfoc.ca or call 905.619.1109

JOHN HOWARD
SOCIETY
Oct. 20

Harm Reduction Services are being offered at all of the JHS offices. New
Hours are:

Oshawa – Monday to Friday 8am – Noon and 1- 4pm
Whitby – Monday to Thursday 8am- 4 pm
Fridays 8 am – 2:30 pm
Bowmanville – Monday to Friday 8:30 am – 4:30 pm

Evening Harm Outreach continues 6pm – 11pm by phone.
All hours and phone numbers are posted at all offices.
Other Programs Clients will continue to be supported via phone and email.
Resource rooms are not open to the public but staff are available by phone to assist clients with
 Housing search, eviction prevention, landlord mediation, advocacy
 Forms and applications such as housing stability funds, OESP, rental
applications, Canadian birth certificates
 Referrals to community resources

Please call:
Bowmanville: 289-927-2419
Oshawa: 905-926-7929
Whitby: 905-926-8073

JOHN HOWARD
SOCIETY

ID CLINICS
Nov.11th

Clinics are held once per month at the beginning of each month. Some preparation is required prior to attending the clinics.

Please pick up the required application at the John Howard Society office at 75 Richmond St. Oshawa. It is open from 8:00 am to 12 noon and 1:00 pm to 4:00 pm. More specific information about when and where to return will be provided when applications are picked up.

COMMUNITY DEVELOPMENT
COUNCIL DURHAM
(CDCD)
Oct. 20

CDCD is currently available through phone and email only. The agency is
closed to the community at this time.
Please see Housing Security and Street Outreach for specific programs.

AJAX COMMUNITY
CENTRE HYGIENE HUB
 75 Centennial Rd, AjaxOct. 20

VHA Home Health Care is coordinating ARI screening and direction to Public Health for COVID positive clients.
We are also offering box lunches, snacks, and beverages on-site as well as,
shower and bathroom facilities “Ajax Hygiene Hub”. Cell phone charging and Wi-Fi available onsite.
Additionally there are VHA staff on-site for connections to referrals,
community resources and informal counselling.
We are also accepting donations at the main entrance of the Center to
support the Ajax Community Center and Dunbarton High school hygiene Hubs. The Public can contact Ajax Community Center for more information
905-427-8811.

Effective September 8, the Ajax HUB will only be open on Monday and
Tuesday’s from 9am – 1pm.

There will be two OW Caseworkers present at the Ajax Hygiene HUB every Tuesday and Friday from 9 a.m. – 12 p.m. to assist clients who attend the HUB. Their role will primarily be assisting in areas related to financial empowerment and life stabilization as well as ensuring that individuals are connected to appropriate resources/services.