Funding Opportunities

Funding to assist people who are QTBIPOC

Are you a QTBIPOC person in Durham Region looking for financial assistance due to the current pandemic? Including but not limited to:

  • Rent, Housing and Utilities
  • Food
  • Care and Support of Loved Ones
  • Gender Affirming Materials
  • Physical, Emotional and Spiritual Wellness



Funding is available to improve accessibility and safety in your community spaces and workplaces
The Enabling Accessibility Fund has also launched a funding process under the EAF Youth Innovation Component, which is currently accepting applications until October 30, 2020. Let’s build a more accessible Canada!

If you would like to apply for funding or learn more about EAF funding opportunities underway, please visit the EAF funding webpage.
The EAF Roadmap may also help you in choosing the right accessibility project for your organization.

We encourage you to share this email with your network, partners and stakeholders so they may also benefit from this funding opportunity.

RESILIANT COMMUNITIES FUND – Ontario Trillium Foundation

The Ontario Trillium Foundation (OTF) will be redirecting $83 million from its Capital and Grow granting streams to support Ontario nonprofits through the Resilient Communities Fund. Its purpose is to support rebuilding the capacity of eligible non-profit organizations that have been impacted by COVID-19.

  • Two intake deadlines: September 2 and December 2, 2020
  • Decisions will be made 3 months after the deadlines
  • Grants are for one year, starting from $5,000 to $150,000 for one (or more) of five activities:
  • Organizational capacity building/training for rebuilding (including research and development); mental
    health and wellness supports

* Prepare to develop new sources of funding and finance (including public-private partnerships and social finance)

* Adapt/reimagine programming (e.g., personal protective equipment, technology, volunteer supports)

* Procure equipment or renovate space (capital costs)

Create and/or adopt new approaches for organizations to work together to meet the needs of communities (e.g. professional development, knowledge and data sharing) Learn more about the fund:

Overdose Prevention Line


Grenfell Ministries Overdose Prevention Line (O.P.L) is a number you can call if you are about to use drugs and are located in Ontario.

This is a peer development initiative, and your call will be answered without judgment. You will be asked for your code (which is comprised of the first 2 letters of your first name, the first 2 letters of your last name, and the last two digits of your date of birth), your location and a few questions in relation to anonymous data collection, no personal data that can be used to identify you will be collected or stored.

The operator will stay with you on the phone line while you use drugs, in the event that they receive no response after administration of narcotics the operator will call 911 and alert them to a possible overdose at the location
you had given.

The Line runs 7 days a week Monday to Friday from 12 pm to 10pm and Saturday – Sunday from Noon until Midnight

You can call us if you are about to use drugs or if you are in need of harm reduction supplies or assistance with at home detoxing.
For more information :

Housing Security

Community Development Council of Durham
Housing Stability Program

The Housing Stability Program (HSP) application has been updated to be fillable online. This will allow applications to be submitted electronically to promote social distancing for clients that do not have access to a printer/scanner.

The ‘Original’ version has the electronic signature option enabled. For clients/ applications that do not have the ability to use an electronic signature, the ‘Edited’ version can be used.

If applicants do not have the ability to print/sign the application, they can use the below e-mail script as an alternative to a physical signature:

By sending this email, I confirm that I submitted an application to the Housing Stability Program dated [insert date]. Please accept this email as my consent for Community Development Council Durham (CDCD) to contact the Social Services Department, Region of Durham/my landlord/utility company/creditor/Ontario Disability Support Program to confirm eligibility for this program. I further consent to CDCD contacting the income source named above to verify my income. I fully understand the nature and purpose of this consent and have given my consent and authorization voluntarily. I understand that if something on my application form is incorrect or not true, I may be ineligible for assistance. I also understand that all information provided in my application will be verified.

I am unable to print, sign and return the form by email at this time, so I ask that you please accept this email in lieu of my physical signature.

It is important to note that it is strongly preferred that applicants physically sign the application. Applicants can also take pictures of the physical, signed application and send the pictures via e-mail to submit their application. The Housing Stability Program and LEAP are accepting applications as normal.
Please note that due to other services having limited or restricted hours, there may be some additional time needed to verify eligibility.

Community Development Council Durham TEMPORARY HOUSING SUPPORT PROGRAM


The Temporary Housing Support Program is intended to support low-income Durham region residents who may face evictions or utility cut-offs as a result of COVID-19 restrictions. This benefit will provide temporary (up to 3 months) assistance for those who are struggling to pay their rent or utility bills. Eligible tenants will have the benefit paid directly to their landlord or utility company. Each household will be required to pay 70% of their household income towards their housing costs, including rent and utilities, at which time the Temporary Housing Support Program may cover the difference.

This program has been launched in addition to the current Housing Stability Program (HSP). This benefit will provide temporary assistance for those who are struggling to pay their rent or utility bills as a result of income loss or reduction during COVID-19 measures. Eligible tenants will have the benefit paid directly to their landlord or utility company, benefiting all parties.

The Temporary Housing Support Program (COVID-19) is a homelessness prevention initiative for low income Durham Region residents. It is a program of the Region of Durham and funded through the Region of Durham and the provincial Community Homelessness Prevention Initiative (CHPI).

Documents Below: Please save for your use. There is one fillable PDF and one for those who wish to print and fill out. For questions or concerns, please call 905.686.2661 x117

How much am I eligible to receive?

Each household will be required to pay 70% of their household income towards their housing costs, including rent and utilities. Eligible applicants will be entitled to this benefit for up to 3 months, at which time they may reapply if needed.


You may be eligible for the Temporary Housing Support Program if you meet all of the eligibility criteria for HSP, in addition to the following conditions:

1. You are in receipt of Employment Insurance (EI) or the Canada Emergency Response Benefit (CERB) as a result of COVID-19.

2. You reside in the Durham Region and your rent is not subsidized by any other government program, non-profit organization or any other program that provides rental subsidies.

3. Must prove ongoing affordability of rent and utility payments

At this time, those who are unemployed for reasons outside of COVID-19 restrictions are not eligible for this program. A Record of Employment or letter from your employer will be sufficient proof as outlined below. If you are ineligible for the Temporary Housing Support Program but are having difficulty making your rent or utility payments or need assistance completing the application, we recommend that you connect with a Housing Outreach Worker:

Clarington- John Howard Society at 905.623.6814

Oshawa- John Howard Society at 905.579.8482

Whitby- John Howard Society at 905.666.8847

Ajax/Pickering– Community Development Council Durham at 905.686.2661 Scugog/Brock/Uxbridge North House at 705.432.8654 or 1.877.406.8723 OR; Community Living Durham North at 905.985.8511

How to apply

Eligible applicants must complete the Temporary Housing Support Program Application with all supporting documents In addition to the HSP requirements, applicants must provide:

– Proof of loss of employment (Record of Employment, letter from employer) AND,THSP (COVID-19) Application May 2020 Page 2 of 7

– Proof of Current Income (Employment Insurance or Canada Emergency Response Benefit Confirmation) OR,

– Self- Employed- Proof of approval from Canada Emergency Relief Benefit

How will I know that my application has been approved?

Applicants will be connected with a Housing Stability Program Eligibility Worker upon receipt of application who will have ongoing communication with both the tenant and the landlord and/or utility provider. All parties will be notified by phone and in writing via email or mail of the eligibility decision. Please note that you can speed up the process by ensuring a complete application with all supporting documents is submitted. Please allow five to seven business days after all required forms and proof have been received for an application to be processed.

How long is the program?

At this time, we will endeavor to provide this support for the duration of COVID-19 restrictions. Upon the decision of eligibility, you will be placed into the program for the next 3 months and will be required to forward any updated information to your HSP Worker. Please note that the availability of the Temporary Housing Support Program is subject to funding and priority will be given to those facing eviction.

Is this program available for those who receive social assistance (Ontario Works/Ontario Disability Support Program) and/or housing subsidies?

No, this benefit is for individuals/families who are not currently receiving another form of social or rental assistance. Anyone who is receiving social assistance and/or is paying rent that is based on their income is not eligible. Please note that HSP will not be available to cover months in which the Temporary Housing Support Program has been provided for.

You may mail, fax or email your completed application to: (Please note that our offices are currently closed to the public due to COVID19)

Community Development Council Durham

Attn: Housing Stability Program 458 Fairall Street, Unit 4 Ajax, Ontario L1S 1R6 Tel: 905-686-2661 Ext. 227 Fax: 905-686-0984 Email:

Libraries and Public Access to Computers

Oshawa Public Library

Our online chat function is now available Monday-Friday 9-8 and
Saturday/Sunday 9-5 for the public looking for support with library resources or access to community information. Go to for more info.

Computer Access 💻

Starting July 8th public computer appointments will be available for customers at our Jess Hann and Northview Branches, followed by the McLaughlin Branch on Monday, July 13th. Each computer appointment will be a maximum of 45 minutes. Printers and photocopiers will also be available by appointment only. Due to physical distancing restrictions, availability is limited.

You may book your computer appointment in person, or by calling 905-579- 6111:
Jess Hann Branch – ext. 5860

Northview Branch – ext. 5871

McLaughlin Branch – ext. 5200

Before entering the Library, customers will complete a COVID-19 screening, and are required to practice safe physical distancing, proper hand hygiene, and wear a non-medical face mask or face covering while in the Library.
Computer stations will be cleaned between appointments.

Please note that the Library remains closed to the public with the exception of computer appointments. If you would like to borrow from the Library, you may place holds through the catalogue on our website or call 905-579-6111 ext. 5200 and we will contact you to schedule a pick-up time through our Take-Out service.

Ajax Public Library – Audley Branch, 1955 Audley Road (See notice below this update)

We are excited to welcome you back to Main Branch for limited on-site
services beginning Tues Aug 11, 2020 at 11am!

Customers with questions or concerns about the relocation of services can
call us at 289-943-5001 between 8:30 and 4:30 pm.

The Ajax Public Library is here for you! Our doors may be closed but you can still get help with your questions and explore a world of resources: . No library card? Click Library card? Click HERE for easy, online registration. Assistance? Live Chat, Online and Telephone: Staff are ready to walk you through all of your questions including community resources, forms and online collection suggestions.
Mondays: 8:30 am-8:30pm; Tuesday – Saturday: 8:30am – 4:30pm:
o Send Questions HERE.
o Call at 289-943-5001
o Chat Live:

Staying cool? Main Branch : Temporary Cooling Centre: branchlibrary.aspx

To provide relief for Town of Ajax residents during heat alerts, the Main Branch of Ajax Public Library will act as a Temporary Cooling Centre, starting Wednesday, June 10, 2020. Hours of operation will be 11 a.m. to 9 p.m, while heat warnings for the Region remain in effect.

For service updates including virtual programs, curbside pickup and cooling centre hours, call 289-943-5001, check or subscribe to the Library’s eNewsletter:

NOTICE: Ajax Public Library

Temporary Relocation Of All Services From Main Branch To Audley Branch

Between Monday July 20 – Monday August 3, the Main Branch will be closed for required roofing renovations. As such, recently launched services at the Main Branch will relocate to the Audley Branch, effective Tuesday, July 21st. The Audley Branch is located at 1955 Audley Road
The Audley Branch of the Library will provide the following services Tuesday – Saturday, 11 am to 7 pm:
•Curbside Pickup and Pedestrian Pickup
•Dropbox Services

Main Branch is scheduled to re-open on Tuesday, August 4, however this date may be subject to change. All updates will be publicized once confirmed.

Customers with questions or concerns about the relocation of services can call us at 289-943-5001 between 8:30 and 4:30 pm.
We apologize for any inconvenience caused and thank you for your patience during this time

Computer Access 💻

July 21st, 2020

Computer access appointments is available Tuesdays to Saturdays between 11am to 7pm (the last bookable time-slot is 6pm). These one hour slots permit 45 minutes of customer use plus a mandatory 15 minutes of workstation cleaning for the next customer. Following health & safety protocols including safe physical distancing, customers are able to enter after completing the COVID-19 self-assessment to use an assigned work station on the 2nd floor with their library card. Call 905-683-4000 ext. 8813 or email to book your appointment now!

  • Appointments are available on-the-hour between 11am to 7pm (the last bookable time-slot is 6pm) and limited to two (2) sessions per day.
  • Please bring your library card for identification purposes — ask staff if you need help registering for a new card!
  • Arrive at the Main Branch Harwood Ave entrance 10 minutes before your scheduled time. Staff will greet you there.
  • Successful completion of a manadatory COVID-19 self-assessment is
    required prior to entry.
  • Staff will guide you to follow the directions to 2nd floor. Additional staff will greet you and show you to your assigned computer workstation on the 2nd floor.
  • Login and work on the computer for up to 45 minutes. Access to the printers will also be available. Staff are available at service desk for assistance.
  • Once your 45 min session is over, please follow the directions to exit the branch.
  • Please note: there will be no access to the library materials while in the branch at this time. Materials are only available via curbside pickup. If required, please speak to a staff member about placing holds on additional materials.

Durham Mental Health Services

Durham Mental Health Services 24 Hour Phone Support: 1-800-742-1890

Phone In and Virtual SupportsJuly 13th, 2020

Crisis Services

DMHS’ Crisis Services now offers Virtual Visits using videoconferencing technology. It’s a way for us to continue providing effective, accessible and immediate mental health support to Durham Region.

To access this service, please call our C.A.L.L. (Crisis Access Linkage Line) at 905-666-0483 or toll-free 1-800-742-1890

Crisis staff will set up the video conference with you when you call. This service is now offered daily – seven days a week – from 7:00am to 11:00pm.

Peer Support

DMHS’ Peer Support program offers a wide variety of free psychoeducational and wellness-based group programming. We have now moved these groups online, and joining is easy. To register or for more information, please email or call 905-666-0483.

The Family Support Program

Offers individual support, family peer support group and family empowerment workshop Community and self-referrals are welcome. For more information or to register contact or 905-666-

Family Support Group
Tuesdays 6:30pm-8:30pm

Family Empowerment Group
Wednesdays 6:30pm – 8:30pm

DMHS July and August ProgramsJuly 13th, 2020

Mindfulness Practice Group
A 4 week introduction program

For those who experience symptoms of stress, anxiety, depression, intrusive thoughts and/or chronic pain. Mindfulness assists in cultivating self-awareness and intentional action.
Mondays 2:30-3:30 and Thursdays 2:30-3:30
New session starting the first week of each month.

Wellness Social Group

Participants will have the opportunity to explore several topics of wellness and recovery tools, and look at ways to cope during physical distancing through information sharing and discussion

Mondays 11:30-12:30 and Wednesdays 2:30-3:30

Managing Emotions
6 Week Group

For those looking to manage emotions and learn calming techniques, effective communication strategies, and learn to maintain boundaries.
Tuesdays and Fridays 1-2 (Starting Aug 4th)

Music Group🎵

For those who have a love of music and enjoy participating in group singing, playing an instrument, or just let the music move you
Tuesdays 2:30 –4:00

Craft and Chit Chat🎨

Participants will have the opportunity socialize and relax while using the varieties of crafts and art that you have available at home
Fridays 2:30-3:30

For more information or to register to Peer Groups, contact: or 905-666-0483

DMHS Day ProgramsJuly 13th, 2020

New Leaf

Monday- Friday 9:45 am to 11:15 am
For more information or to register, contact: or 905-666-0483

New Winds

Monday-Friday 12:45-2:15 pm
For more information or to register, contact: or 905-666-0483

Wellness Recovery Action Plan
July 13th, 2020

8 Week Group

Monday and Wednesday 10:30-12 (Starting July 28th)
For more information or to register, contact: or 905-666-0483
The Wellness Recovery Action Plan® or WRAP® is a self-designed prevention and wellness process that anyone can use to get well, stay well and make their life the way they want it to be. It was developed in 1997 by a group of people who were searching for ways to overcome their own mental health issues and move on to fulfilling their life dreams and
goals. It is now used extensively by people in all kinds of circumstances, and by health care and mental health systems all over the world to address all kinds of physical, mental health and life issues.

WRAP Will Help You:
•Discover your own simple, safe Wellness Tools
•Develop a list of things to do every day to stay as well as possible
•Identify upsetting events, early warning signs and signs that things
have gotten much worse and, using Wellness Tools, develop action
plans for responding at these times
•Guide you through the process of developing a Crisis Plan or Advance
•Introduce you to Post Crisis Planning

Key Elements of WRAP
•Wellness Toolbox
•Daily Maintenance Plan
•Identifying Triggers and Action Plans
•Identifying Early Warning Signs and Action Plans
•Identifying When Things Are Breaking Down and Action Plans
•Crisis Planning
•Post Crisis Planning

Recovery College
DMHS in Collaboration with Ontario Shores
July 13th, 2020

Escaping Vices- Peer Addiction Support

This groups is being offered in partnership with Ontario Shores and will bring together people with dependency issues in conjunction with concurrent mental health issues. Individuals who have been struggling with the current Covid-19 crisis and coping in less healthy ways can share their experience and receive practical tips to deal with their addictions, using tools gleaned from various Recovery Programs.
Fridays 2-3:30 (Starting July 31st )

My Story My Voice.

This group provides an opportunity for members to learn how to tell their stories in a way that is effective, relevant and empowering to themselves and their audience, while challenging stigma and stereotypes around
mental health.
Thursdays 10:00-11:30 (Starting July 30th)

For more information or to register to Recovery College contact: or 905-444-3283

COVID-19 Senior Community Supports

Community Care Durham
Adult Day Program

With the suspension of the in-person Adult Day Programs, CCD has created the CCD Virtual Social Club. Staff from the ADP programs are offering up a daily dose of activities and good clean fun. People are invited to visit daily to access a variety of word games, exercise links, videos and educational links for ADP clients and their families to enjoy. All are welcome.


Oshawa Senior Community Centres 55+
For more information, please visit, email or call 905-576-6712 ext. 2830.
Updated April 28th

The Oshawa Senior Community Centres 55+ (OSCC55+) has introduced a new business model designed to help older adults combat isolation and stay connected during the COVID-19 pandemic. Seniors can access the following services via or by calling 905-576-6712:

Telephone Outreach Program – Seniors can register to receive regular checkin calls to reduce feelings of isolation and provide care and concern. This free service is available to anyone 55 or older in the Durham community. To register, please call 905-576-6712 ext. 2830 or email

Grocery Order & Delivery Service – in partnership with a local grocer, the OSCC55+ will be facilitating grocery orders for seniors in need through providing delivery within Oshawa by our vans and transportation staff. Seniors can call 905-576-6712 ext. 2830 or email with their list and staff will be in touch to confirm delivery and payment. Payments must be by cheque to the grocery store.

OSCC55+ COVID-19 Resource Guide – OSCC55+ has prepared a resource guide to assist older adults with access to services in the community. The complete resource guide can be found at and at various businesses in Oshawa. Grocery stores or pharmacies interested in receiving copies may contact our staff at 905-576-6712 ext. 2830 to request a drop off.

Online Programs – OSCC55+ has introduced online programming for seniors wishing to stay active and continue to be engaged. These free interactive programs are accessible at through a computer, smart phone or a tablet. Topics include: Zumba, yoga, wellness seminars, general interest workshops, current events, cooking demonstrations and more.

Social Connecting through Facebook – OSCC55+ is engaging with the community through the OSCC55+ Facebook page ( with entertaining videos, useful links, programs and fitness demonstrations to help keep seniors engaged and active. We invite people to comment, share and like to keep our seniors’ community connected and strong.

Though our branches remain closed, we continue to serve the seniors’
community. For more information, please visit, email or call 905-576-6712 ext. 2830.


Whitby Senior Centre905-668-1424Updated May 12th

The Whitby Senior Center is offering a new Seniors Connection Line connects Whitby seniors with people who can offer information, support and friendly conversation during this time of physical distancing. Call 905-668-1424 to leave your name and number and get a call back.

In partnership with the Whitby Public Library, the Whitby Senior Centre is now offering Seniors Centre Without Walls four times per week. Seniors can call in and participate in an hour of activities. For a schedule and call-in details, visit the Whitby Seniors Centre.

Town of Ajax Friendly Check-in for Seniors 905-427-8811Updated May 12th

Register to receive a friendly check-in call from Town staff, for social connection, updates and links to local resources. To register call 905-427-

Pickering 55+ Adults905-420-4660 ext. 2078 or email
Updated May 12th

While all of our regular programs and events are on hold, we invite Pickering adults 55+ to join our newly created 55+ Facebook Group. This group offers activities, experiences, social fun and information sharing opportunities just for our older adult community. Learn more.

Pickering 55+ Adults is offering Seniors Centre Without Walls – Connect to free weekly programs and Spotlight Series presentations. No computer or internet required. Call 905-420-4660 ext. 2078 or email

Bowmanville Older Adults Association (BOAA)
For Older Adult Support
905-242-5585Updated April 28th

Facility Closed
Emergency Contact number for resource or assistance calls 905-242-5585

Offering online and teleconference programming.

Bowmanville Rotary Club905-435-7428April 28th

If you are a senior, immunocompromised, or have no support, WE CAN HELP.
Email us at:
Or call 905-435-7428.

We can take your order and arrange payment. Our team of volunteers will shop for you and deliver to your door. Maximum orders not to exceed $200.00. Payment of cash or cheque can be accepted without contact. Simply leave in a zip lock bag. If you cannot afford food, we can help.

Information Collection

The Gap Committee in collaboration with Durham Housing Advisory Network

Welcome to the Gap Committee website. We understand that these are challenging times. The information on our website is coordinated with the Durham Housing Advisory Network’s daily Service Updates. We are grateful to all the service providers who are continuing to provide services one way or another during the COVID-19 pandemic, and for sharing information about their services with us for you.

If you have updates from your service/agency, or if you are aware of any errors, omissions or discrepancies, please email before 11:00 am each day so they can be added to the service update for the next day. 

If you have concerns about anything in particular, or if you want information about something that you don’t see on the website, please let us know. 

COVID-19 Donation Opportunities

Donation Needed: Looking for sewn masks

CMHA Durham is looking for community support for fabric sewn masks.

If you or someone you know has a sewing machine and is willing to assist us would be much appreciated. Here is are some links below with instructions and patterns:–BOyTiU&feature=emb_rel_end

It has been recommended that pleated masks with ties are more comfortable and allow for variable sizing.
If fabric is not available, any clean breathable cotton fabric can be used (i.e. sheets).

We appreciate any support to help us serve our community for as long as possible.

To reach CMHA-Durham please phone at 995-436-8760 or contact

United Way Durham COVID-19 Emergency Relief Fund

Donate to the United Way Durham COVID-19 Emergency Relief Fund. Every dollar will stay in Durham Region and assist those most vulnerable in our community.

The United Way in Durham is uniquely positioned to work with existing agency and community partners to ensure that your dollars are utilized efficiently and with scale.

As we work through this, we thank you for helping us return to a healthier and more prosperous Durham Region for all.

Durham Outlook for The Needy (DOFN operates St. Vincent’s Kitchen)

DOFN would like to thank everyone for their concerns and caring emails that we have been receiving lately. It is truly appreciated during hard times such as these. Many people have been asking for ways to aid through volunteering, donating food or monetary donations to help DOFN.

  • Monetary Donations: The best way to help support DOFN during these difficult times is through monetary donations. This can be done online at
  • In person: Cheques or cash can be safely dropped off in our mailbox. Please email for times when this will be available. The mailbox is located right inside the main entrance door on your right-hand side. The main door faces the King Street side of the building and has a sign that reads Durham Outlook for the Needy above the door. The door handle and mailbox will be sanitized. If you see someone inside using the mailbox, please wait outside for them to exit. One person inside at a time please.
    • Address is 51 King St E, Oshawa L1H 1B4 First Drop off time will be between 12pm-2pm Tuesday April 7th
  • Volunteering: Currently as a safety precaution we are not requiring the need of any more volunteers during this time, however, when we reopen, we will require all the volunteers we can possibly get. We will notify everyone when the timing is right. Please watch our Facebook page –
  • Food Donations: We are requesting that all food donations be dropped off to Feed the Need. They can be reached at 905-571-3863, please call ahead and do not just show up. We are working with Feed the Need and other organizations in the community pooling our resources together.
  • Programs: Out of the three programs DOFN offers, our Food Distribution and Pick-Up program is still in operation. We are combining efforts with other organizations in the community to ensure the vulnerable in our community are still being supported in the safest possible way. For the protection of the vulnerable in our community we have had to close the kitchen and store programs. These programs will re-open once the state of emergency has been removed.

Thank you to all of the front line workers risking their lives every day to make our community a better place.

COVID-19 Violence Against Women Services

Bethesda House, The Denise House, Herizon House, Y’s Wish:April 24th, 2020

During the course of the COVID-19 pandemic, the essential services of the four “Violence Against Women” (VAW) shelters in Durham Region are open to support women with and without children who are experiencing violence and abuse. We manage our bed counts and capacity issues daily and the availability of beds can change frequently. We do not want the fear that a bed might not be available to stop a woman from reaching out to us for the specialized support we can provide.

Our trained and experienced counselors are there to take their calls 24/7, helping them identify their options and resources.

Women can reach us at…
The Denise House
905-728-7311 or 1 – 800 -263 – 3725
905 576 2997 or 1 – 888 – 576 – 2997
Herizon House
905-426-1064 or 1 – 866 – 437 – 4066
Bethesda House
905-623-6045 or 1 – 800 – 338 – 3397

Durham Rape Crisis Centre Crisis Line: 905 668 9200July 13th

Our counselling services are for women and women-identified survivors of sexual violence who are 16 years of age and older. Currently we are intaking new clients and offering individual and group counselling on phone or secure video. (Clients can also begin intake but defer if they prefer to wait for in-person counselling sessions.)

Our Intake Worker, is Michaela and she can be reached at 905 444 9672 ext: 25 or (the best way) her e-mail is Our current wait time for individual counselling is 3 – 4 months, however once clients begin intake they can join groups (currently we have a meditation, yoga, youth survivors, and survivors circle all via zoom.) These services are between 9 – 5, Monday –Friday.

Our crisis and support line is for any survivor of sexual violence aged 16 or older. It operates 24/7 and staffed by trained volunteers. The number is 905 668 9200.

Our email address is also available at for general information or information about public education.

VAW Assistance Victim Services
Ontario Works in Whitby

July 13th

In response to VAW shelters being at capacity and the additional complications resulting from Covid-19 there is funding available to help women access safe hotel/motel rooms.

Victims of gender-based violence or trafficking who are in need of emergency accommodation can call, during normal business hours:
Victim Services at 905-441-9202 or
Ontario Works in Whitby at 905-666-6239

Victim Services of Durham RegionKira McDonald at
Hailey Collins at 905.925.7202
July 16th

Victim Services of Durham Region (VSDR) is supporting individuals and families victimized by gender- based violence. Clients will be supported by VSDR and connected to appropriate community partners which could include, Income Support, Housing Services, and Shelter Outreach Workers.

Victim Services of Durham Region is no longer accepting new clients into our Hotel Program (Safe Accommodation Program). All clients who are currently supported in hotels through the program will remain in the program until their pre-determined check-out date, and then supported in finding longer term housing. The program will conclude at the end of July 2020.

For emergency accommodation needs 24/7 please contact one of Durham’s VAW shelters.

Victim Services of Durham Region continues to support clients in accessing emotional support, connecting clients to services, and VQRP+ resources. Please call us at 905-721-4226.

The Eligibility Criteria for Accessing this Program Includes:
•Client (inclusive of client and children) is a victim of gender-based violence
with a current threat for their safety in their current place of residence
•Client would be appropriate to refer to a shelter if available
•Client is a Durham Region resident
•Clients do NOT need prior connections with Income Support, DRPS, etc. to
access this funding

To Access this Program:
Calls for general Victim Services support can be made to our mainline at 905-721-4226

DRIVEN905-432-7233July 13th

DRIVEN is open every Monday, excluding statutory holidays, from 8:30am 4:30 pm.

DRIVEN operates under a hub model of service, providing wrap around support to any individual that identifies as female and has been affected by any form of gender-based violence. During COVID-19, we are still available to provide phone support on Mondays. Our phone number is 905-432-7233.

Our email is It’s important to note that our phone and email are not monitored Tues-Fri.

DRIVEN provides a number of supports including housing, counselling, safety planning, connection to legal support, connection to financial support, connection to settlement and newcomer support, connection to employment support, and many other supports through our on-site and off-site partners.

Consolidated Violence Against Women (VAW) Emergency ResponseJuly 13th

A full list of violence against women resources available during the COVID 19 crisis is available at Violence Prevention Coordinating Council of Durham.

COVID-19 Mental Health and Addictions Supports


Distress Center Durham 1-800-452-0688 or 905-430-2522
Durham Mental Health Services 1-800-742-1890
Kids Help Phone 1-800-668-6868
Pinewood’s 24/7 crisis line for substance use:
905-721-4747 ext. 31208 or toll free 1-888-881-8878

PRIDE line
1 (855) 87-PRIDE (77433)
•Mental Health/Distress Support for LGBTQ community
•Open 6 pm to 10 pm

  • Phone and Virtual Supports
  • July/August Programs
  • Day Programs
  • Wellness Recovery Action Plan
  • Recovery College

Canadian Mental Health Association Durham (CMHA-Durham)August 18th 2020

Please note: We have scheduled the enhanced cleaning, disinfecting and servicing of the HVAC system from September 3rd to 7th. The building will be closed during this period.

The building is open Monday to Friday 9-noon and 1-3:30pm. We are screening all visitors and directing at-risk individuals to be tested for COVID-19. All visitors are required to wear a cloth face mask which are provided at the screening station.

We continue to accept and triage referrals from all sources.

We are providing virtual case management and support services as per
the direction of the Ministry of Health. The purpose of this type of service is to support physical distancing and minimizing contact with COVID19.

We continue to provide high-quality care while ensuring the safety of our clients and caregivers, front-line providers, and our community.

We are providing medical appointments with our Nurse Practitioner Led Clinic (NPLC) for any members of the vulnerable community who does not have access to a primary care provider. The clinic can be reached at 1-844-436-8760.
Our Nurse Practitioner led clinic is providing medical supports to Mission United (Simcoe Street United Church – 66 Simcoe Street South, Oshawa) a collaboration amongst existing service providers who work with the unsheltered population in Oshawa to provide essential low-barrier services in one accessible location, delivered by trusted providers during the COVID-10 Pandemic. More details here

Our onsite Bond Street Pharmacy is open Monday to Friday 9-noon and 1-3pm
Two psychiatrists are available for consults via our NPLC and a third
psychiatrist is following ACT clients

Recovery College

CMHA Durham’s Recovery College has gone online! There is a new course catalogue and information about how to join Google Classroom on our website. These include online courses in wellness planning and coping with fatigue.
New Courses will be launched every Tuesday that will offer supports to individuals during this Pandemic. Anyone can sign up for free.

Lakeridge Health, Mental Health, and Pinewood CentreJuly 13th, 2020
  • Outpatient mental health services, Pinewood Centre and Child Youth and Family Program services are provided virtually, through telephone and Microsoft Teams.
  • Residential withdrawal management program are now re-opened with limited capacity for safety during the pandemic. There will be 8 beds open at this time and priority will be given to individuals who are medically stable and experiencing active withdrawal.
  • New clients are being admitted into all outpatient services.
  • Reminder of our new centralized access line for community mental health and Pinewood Centre: 905-721-4747.
  • Rapid Access Addiction Medicine (RAAM) is re-opening for in-person new client assessments on May 7 2020 at the 300 Centre Street location. Appointments only. Please call 905-721-4747 ext 37226 to leave a message and calls to returned same day. Follow up remains virtual.
  • The new Lakeridge Health COVID-19 Mental Health & Addictions (MH&A) Clinic is a phone-based support and counselling service. It is designed to help callers recognize and respond to the effects of COVID19 on their mental health and substance use concerns. The Virtual COVID-19 MH&A
  • Clinic will also help callers with health alternatives, such as coping strategies, mindfulness exercises and anxiety management skills related to substance use, gaming/gambling and mental health issues that are often associated with stress and isolation. To access the Clinic, individuals may call 905-440-7534, Toll-Free 1-833- 392-7363, internally, extension 37534. The Clinic is staffed Monday to Friday 9:00 a.m. to 4:00 p.m
Community Care Durham (CCD) Mental Health SupportsJuly 13th, 2020

COPE is a community mental health service offering emotional support to adults aged 16 and older, with emotional and/or mental health concerns. COPE accepts referrals from a wide variety of community sources. Self referrals are welcome. Once a referral is processed, an assessment is completed to determine service initiation. There is no fee for COPE

During this current COVID-19 situation this essential service is being offered online and by telephone. The Downloadable Referral Form is available here on the CCD website at

Questions about this service can be directed to the local CCD office – see

Salvation Army
45 King Street Oshawa
July 13th, 2020

The Salvation Army Oshawa Community & Family Services is still in operation but with reduced programming. All counselling sessions are now being done via zoom conferencing or by phone.
All group programs are on hold for the time being.

Mental Health Support Healthcare Workers and OthersJuly 13th,2020

Ontario Shores – Health Care Worker Assist Service (HCWAssist)

HCWAssist will provide virtual, rapid access to services for all health care workers, to provide skills that enhance resilience and reduce symptom burden, delivered over a 4-6 week period. An Intake Clinician will assess the individual’s needs and offer a plan of care utilizing a variety of services which may include system navigation, crisis planning or brief therapy intervention.The clinic is open to any health care worker over the age of 18 who meets the criteria for service.

Health care workers can self-refer or refer through their Primary Care
Practitioner to Ontario Shores’ Central Intake at 1.877.767.9642, calling
crisis at 1.800.263.2679 or visit for more


This is a guided self-help program for adults and youth aged 15 and over using workbooks with online videos and phone coaching support. To access, visit for more information or ask your primary care provider for a referral.

Big White Wall

This is a free online mental health support network for Ontarians 16+. Connect with others and share how you’re feeling. Whether facing daily challenges or major events, help is available. Learn new ways to take on life’s challenges. For more information or to access, visit

Helplines/Online Supports

Kids Help Phone
24/7 virtual support service offering professional counselling, information and referrals as well as volunteer-led, text-based support to young people in both English and French at 1-800-668-6868.
Crisis Text Line
To access: text 741741 and type Front Line in the message box
This is an extension of the Kids Help Phone for people of all ages to
provide 24/7 support by text. It provides a targeted support for frontline workers. You will be connected with a trained crisis counsellor on a secure platform that is confidential and anonymous. To access: text
741741 and type Front Line in the message box
For assistance in accessing other mental health and addictions services in Ontario for those over 18, contact ConnexOntario, Ontario’s mental health, addictions
and problem gambling help line at 1-866-531-2600.
Good2Talk is a free, confidential mental health support service
providing professional counselling and information and referrals for mental health, addictions and well-being to postsecondary students in Ontario, 24/7/365. Learn more at
Addictions Counselling
12-Step Recovery Meetings

To respond to the growing need for community and support during this time, below are the details on 12-step recovery meetings for all addictions:
Every Tuesday at 12:30 pm EST 
Every Thursday at 12:30 pm EST

Sunday evening at 7 pm EST
Click this link to join the meeting:
Please share this group and this zoom link to those in need of a home group during this time.

Addiction Counselling
(Canadian Addiction Counsellors Certification Federation)

This website is offering free unlimited addiction counselling via instant messaging and or video chat.


Self Care

“Being Resilient During Coronavirus”

Here are 2 opportunities to practice mindfulness – both are facilitated by experts. They can be used by to staff; colleagues, clients/families, and anyone else that comes to mind.
These are also being posted on Ontario Tech’s website.
1) Opportunity to join in weekly mindfulness practice groups through ZOOM – you can join with or without video

Tuesday evening – 7 pm:
Monday evenings:

2) Free daily mindfulness practice with a group, led by world renowned experts – you sign up – here is the link

Once you’ve signed up, you will receive an email confirmation.