Community Message Boards: See COVID-19 Information

Updated information is posted on the 5 outdoor message boards located at:

  • John Howard Society Oshawa
  • The Back Door Mission
  • Simcoe Hall Settlement House
  • Gate 3:16
  • The corner of Dundas St E. and Reynolds St. (across from Muslim Welfare Home in Whitby)

March 27th, 2020

See the map for message board locations

COVID-19 North Durham Services and Supports


On Wednesday October 7, 2020 the HUB at Allan’s Place (100 Mackay St., Cannington) will open. The HUB will be open to un-sheltered people and
building tenants for connection to supports and services on Wednesdays and Thursdays weekly from 9am -1pm.

Durham Region Social Services and VHA Home Healthcare will be on site at Durham Non-Profit Housing Corporation to provide support to residents in need, supported by the North Durham Working Group under the Health, Homelessness and Housing (H3) Committee.


Primary care services (including social work and dietitian services) are continuing in modified format in Cannington and Beaverton. Some appointments are being done by telephone or video, some are deferred in consultation with clients, and urgent matters are seen in person, by appointment only.

Call 705-432-3388 (Cannington) and 705-426-4636
Community support services are available for food access, systems navigation and wellness checks. Virtual programs can be found at promotion/virtualcommunity-programs-new/

Call 705-432-3322. OR email

NORTH HOUSEUxbridge/Scugog: (289) 640-1929 or Brock: (705) 432-8654
Outreach is ext. 102 and 103
Tax line is 104

North House remains closed to walk-ins but outreach staff are available to help by phone, email, video or text message. We have resumed income tax services through drop-off or mail in only.
Contact us at:
Uxbridge/Scugog: (289) 640-1929 or Brock: (705) 432-8654
Outreach is ext. 102 and 103
Tax line is 104

North House assists the most vulnerable in the townships of Brock, Scugog and Uxbridge through the following services:
• Assistance with housing search
• Provide access to stability funds for rent and utility arrears, last month’s
rent and moving costs
• Assistance with rental applications for market and rent-geared-toincome housing
• Landlord and Tenant Board support
• Referrals to government and community resources
• Eviction prevention through mediation with landlords
• Navigation of the Residential Tenancy Act with tenants and landlords
• Income tax preparation
• I.D. replacement

• Advocacy and referral for the Ontario Works and Ontario Disability
Support Program
• Referral to an emergency shelter
• Assistance with the Ontario Electricity Support Program (OESP) and the
Low-income Energy Assistance Program (LEAP) applications

CHPI Program (Community Homelessness Prevention Initiative) Community Living Durham NorthContact our office 905-852-5919

The CHPI program at Community Living Durham North is open for business.
Our building is closed but we are meeting with clients digitally and are still
offering all our services. New clients are welcome. CHPI offers housing support services to anyone experiencing or at risk of homelessness across Durham North including;

  • Assisting to find and maintain housing
  • Advocating with landlords for tenants
  • Support at the landlord tenant tribunal
  • Applying for and obtaining supports through community resources
  • Connecting people to community resources.

CHPI at Community Living Durham North is back. We are now providing and offering Harm Reduction supplies & supports to people in North Durham.
Effective now, we have both Smoke and Injection kits available. The CHPI program acknowledges that many aspects can lead to homelessness including substance use and works with members of the North Durham community no matter their status of usage and that abstinence is not a requirement for our services. By including harm reduction supports and supplies as part of our services, we acknowledge that each client’s relationship with substance use is different. Providing harm reduction supports and supplies allows our clients who use substances to have increased choice and control over their health, lives and enables them to take protective measures for not only themselves but also their families and our North Durham community.

Contact our office 905-852-5919 – Chantal and Dawn would be happy to help you any way we can

FOOD BANKS IN DURHAM REGION (Feed the Need Durham Partners)

This link has updated information as it comes in so it is the most up to date source of information from Feed the Need Durham.


Helping hands Uxbridge volunteers will do shopping for seniors.

Call 1 833 Help 852 which is 1 833 435 7852.

COVID-19 Transit Updates

Updated November 4th

Durham Region Transit (DRT) currently has a maximum bus load capacity protocol in place to facilitate physical distancing measures onboard. Please continue practising frequent hand washing and physical distancing, and respect onboard protocols and signage. More information can be found at

DRT’s Phase A service plan delivers increased frequency and availability of
service with a three-pronged approach:

  1. Frequent network providing 15 minutes or less wait times on
    weekdays, from 07:00 to 19:00, on high-volume corridors.

2. Grid network with 30-minute or less wait times, seven days a week, on
north-south and west-east cross roads.

  1. New On Demand service replacing local routes that continue to
    experience low ridership, offering service to customers in these areas
    when and how they need it: stop-to-stop within a zone, facilitating
    connections to frequent and grid routes, or to the local GO station or
    bus terminal.

If you have any questions about how to get where you need to go, or
about our updated policies, please reach out to our Customer Service
team at 1-866-247-0055 or use our Customer Comment form to find the
DRT transit solution for you


Metrolinx has received a number of questions from members of the public about the format and timing for our virtual accessibility consultation that is currently underway. To provide some clarification, there is no specific event (such as a webinar or teleconference) that is part of this virtual consultation. Rather, we have posted various updates online about our recent key accessibility achievements and upcoming milestones, and are encouraging anyone who is interested to submit and/or post comments and questions using the online platform. Also, due to the high level of interest in the consultation, we have extended the consultation period to the end of January.\

In case you or anyone in your network is interested in participating in the virtual
consultation, please visit:

Other Supports

Information about COVID-19

We’re helping to get the word out to support vulnerable and marginalized individuals in our communities. The Region of Durham has compiled a listing of available resources. This website is being updated regularly and reflects our understanding of resources that are available at this time. Here is the link:

Get the most up-to-date information about COVID-19 in Durham Region at or call Durham Region Health Department at 1-800-841-2729. Impacts related to Regional programs and services can be found at

Chalmers Durham Launching in December, 2020

Chalmers Durham Launching in December, 2020
Finding local resources is about to get a whole lot easier, faster and friendlier…right at your fingertips! Register to our webinar to learn more.

We would like to welcome you to Chalmers, a web-app created by Ample Labs and supported by 211 Ontario, United Way Durham Region, Community Development Council Durham, and the Government of Canada’s Emergency Community Support Fund.

This web-app is an artificial intelligence-powered friendly chatbot named “Chalmers” that can be used on any desktop or mobile device.

Click here for a preview of Chalmers:

Launch and Learn Webinar December 1st, 2020 12pm-1pm
Click here to register:

To learn more:

CARE MONGERS COVID19 RESPONSE PHONE LINE Pickering, Ajax, Whitby (includes Brooklin) and Oshawa1-888-573-0982

If you need help or are isolated during the COVID-19 outbreak, volunteers throughout Durham Region are ready to help you get what you need.
When you call, it asks you to let them know where you’re calling from so they can connect you with a volunteer in the area. If a volunteer doesn’t answer, you’re asked to leave a detailed message about what you need. From there, you’ll be connected to someone who can help.


Christmas Hampers

These are agencies to direct people to for Christmas hamper help (food, clothing, toys, gifts etc.):
Register with St. Andrew’s Community Foodbank in Whitby 905-668-4022 *serves ANYONE from any location in Durham Region

  1. Register with Simcoe Hall Settlement House 905-728-7525 * serves Oshawa residents
  2. Register with CAREA community Health Center * serves anyone who is currently a client (any program) or registered with one of their food banks.
  3. Register with Salvation Army * should register with the Salvation Army in their areas (i.e. Whitby, Bowmanville, Oshawa etc…)\
  4. Register with South Side Worship Center 905-428-1985 *serves Ajax/Pickering residents. Clients can only register with one agency for any program. Lists are cross referenced. It’s the client’s choice where they participate.
Canadian Hearing ServicesPhone: 1-866-518-0000 ext 4080; 289-355-8695 (cell)

Anyone needing help trouble-shooting their hearing aids or assistive devices, or general support with hearing loss struggles can connect with a counsellor through a variety of means.
Phone, email and virtual (video) appointments are all available.
Phone: 1-866-518-0000 ext 4080; 289-355-8695 (cell)
Up-to-date information on programs and services are available on the CHS website:
Phone tips sheets are also available to service providers as there is so much phone communication happening right now, which can be challenging for those with hearing loss.

Virtual Hearing Help Classes – Free
Individual 1:1 support
Length: 4 weeks, 1-2 hours/week
Format: Webex (Video)
Everything you want to know about hearing loss and communication
Classes provide information on:
• Hearing Health
• Communication with family and friends
• Coping with the impact of hearing loss
• Coping with difficult listening situations
• Coping during COVID-19 (masks, communication, other challenges)

Contact Anna McIntosh for more information: 289-355-8695

Virtual Doctors Appointments (through Ontario Telemedicine Network)

This resource will enable a video call with a physician. You sign up for a doctor’s appointment and they call you later in the day. People using this service will need to be able to receive a follow-up call. It is funded through OHIP.

Pregnancy Help Centre Durham 905-720-3252

Support for pregnant women and children up to the age of four years. Emergency needs: diapers, wipes, baby food, formula and pregnancy tests.

Limited quantities, no proof of income required.
For more information please call 905-720-3252.


Messages left after business hours, will be picked up by the agency responsible to answer the calls on that day.
Messages left during the weekend will be picked up by CCD

(wallet size)

New Crisis Cards are available for pick-up at the Backdoor Mission/Mission United – Bagot Street Entrance between 10:00 am and 3:00 pm weekdays.