Housing Security

Community Development Council of Durham
Housing Stability Program

The Housing Stability Program (HSP) application has been updated to be fillable online. This will allow applications to be submitted electronically to promote social distancing for clients that do not have access to a printer/scanner.

The ‘Original’ version has the electronic signature option enabled. For clients/ applications that do not have the ability to use an electronic signature, the ‘Edited’ version can be used.

If applicants do not have the ability to print/sign the application, they can use the below e-mail script as an alternative to a physical signature:

By sending this email, I confirm that I submitted an application to the Housing Stability Program dated [insert date]. Please accept this email as my consent for Community Development Council Durham (CDCD) to contact the Social Services Department, Region of Durham/my landlord/utility company/creditor/Ontario Disability Support Program to confirm eligibility for this program. I further consent to CDCD contacting the income source named above to verify my income. I fully understand the nature and purpose of this consent and have given my consent and authorization voluntarily. I understand that if something on my application form is incorrect or not true, I may be ineligible for assistance. I also understand that all information provided in my application will be verified.

I am unable to print, sign and return the form by email at this time, so I ask that you please accept this email in lieu of my physical signature.

It is important to note that it is strongly preferred that applicants physically sign the application. Applicants can also take pictures of the physical, signed application and send the pictures via e-mail to submit their application. The Housing Stability Program and LEAP are accepting applications as normal.
Please note that due to other services having limited or restricted hours, there may be some additional time needed to verify eligibility.

Community Development Council Durham TEMPORARY HOUSING SUPPORT PROGRAM


The Temporary Housing Support Program is intended to support low-income Durham region residents who may face evictions or utility cut-offs as a result of COVID-19 restrictions. This benefit will provide temporary (up to 3 months) assistance for those who are struggling to pay their rent or utility bills. Eligible tenants will have the benefit paid directly to their landlord or utility company. Each household will be required to pay 70% of their household income towards their housing costs, including rent and utilities, at which time the Temporary Housing Support Program may cover the difference.

This program has been launched in addition to the current Housing Stability Program (HSP). This benefit will provide temporary assistance for those who are struggling to pay their rent or utility bills as a result of income loss or reduction during COVID-19 measures. Eligible tenants will have the benefit paid directly to their landlord or utility company, benefiting all parties.

The Temporary Housing Support Program (COVID-19) is a homelessness prevention initiative for low income Durham Region residents. It is a program of the Region of Durham and funded through the Region of Durham and the provincial Community Homelessness Prevention Initiative (CHPI).

Documents Below: Please save for your use. There is one fillable PDF and one for those who wish to print and fill out. For questions or concerns, please call 905.686.2661 x117

How much am I eligible to receive?

Each household will be required to pay 70% of their household income towards their housing costs, including rent and utilities. Eligible applicants will be entitled to this benefit for up to 3 months, at which time they may reapply if needed.


You may be eligible for the Temporary Housing Support Program if you meet all of the eligibility criteria for HSP, in addition to the following conditions:

1. You are in receipt of Employment Insurance (EI) or the Canada Emergency Response Benefit (CERB) as a result of COVID-19.

2. You reside in the Durham Region and your rent is not subsidized by any other government program, non-profit organization or any other program that provides rental subsidies.

3. Must prove ongoing affordability of rent and utility payments

At this time, those who are unemployed for reasons outside of COVID-19 restrictions are not eligible for this program. A Record of Employment or letter from your employer will be sufficient proof as outlined below. If you are ineligible for the Temporary Housing Support Program but are having difficulty making your rent or utility payments or need assistance completing the application, we recommend that you connect with a Housing Outreach Worker:

Clarington- John Howard Society at 905.623.6814

Oshawa- John Howard Society at 905.579.8482

Whitby- John Howard Society at 905.666.8847

Ajax/Pickering– Community Development Council Durham at 905.686.2661 Scugog/Brock/Uxbridge North House at 705.432.8654 or 1.877.406.8723 OR; Community Living Durham North at 905.985.8511

How to apply

Eligible applicants must complete the Temporary Housing Support Program Application with all supporting documents In addition to the HSP requirements, applicants must provide:

– Proof of loss of employment (Record of Employment, letter from employer) AND,THSP (COVID-19) Application May 2020 Page 2 of 7

– Proof of Current Income (Employment Insurance or Canada Emergency Response Benefit Confirmation) OR,

– Self- Employed- Proof of approval from Canada Emergency Relief Benefit

How will I know that my application has been approved?

Applicants will be connected with a Housing Stability Program Eligibility Worker upon receipt of application who will have ongoing communication with both the tenant and the landlord and/or utility provider. All parties will be notified by phone and in writing via email or mail of the eligibility decision. Please note that you can speed up the process by ensuring a complete application with all supporting documents is submitted. Please allow five to seven business days after all required forms and proof have been received for an application to be processed.

How long is the program?

At this time, we will endeavor to provide this support for the duration of COVID-19 restrictions. Upon the decision of eligibility, you will be placed into the program for the next 3 months and will be required to forward any updated information to your HSP Worker. Please note that the availability of the Temporary Housing Support Program is subject to funding and priority will be given to those facing eviction.

Is this program available for those who receive social assistance (Ontario Works/Ontario Disability Support Program) and/or housing subsidies?

No, this benefit is for individuals/families who are not currently receiving another form of social or rental assistance. Anyone who is receiving social assistance and/or is paying rent that is based on their income is not eligible. Please note that HSP will not be available to cover months in which the Temporary Housing Support Program has been provided for.

You may mail, fax or email your completed application to: (Please note that our offices are currently closed to the public due to COVID19)

Community Development Council Durham

Attn: Housing Stability Program 458 Fairall Street, Unit 4 Ajax, Ontario L1S 1R6 Tel: 905-686-2661 Ext. 227 Fax: 905-686-0984 Email: housinghelp@cdcd.org