COVID-19 Services and Street Outreach


Mission United at the Back Door Mission- 66 Simcoe St. South Oshawa

MISSION UNITED is open at the Backdoor Mission. The Backdoor Mission is open daily from 9:00 am to 7:00 pm for hot lunch and washrooms.
Partners on site include CMHA-Durham, Region of Durham Primary Care Outreach Program, Durham Mental Health Services and Aids Committee of Durham Region.

Washrooms will be open all day until 7:00 pm. Other programming (below) will run from 10 am – 3 pm Monday to Friday.

All visitors will be screened for COVID-19 testing and linked with assessments and isolation locations if necessary. Visitors will have access to several stations:
• Take-out Hot Lunch Program (10 am – 1pm), and food Basket
• Mental Health Support and Safe Sleep
• Health Clinic for primary care and psychiatric support
• Withdrawal Management & Harm Reduction
• Housing Navigation & Supplies (Housing, Find a Bed, Outdoor
• Registration for the IOTC program at Camp Samac from 9 am to 7 pm daily. Transportation is provided.
• Footcare on Fridays from 10:00 am to 3:00 pm.
• Ontario Works support on-site

Aids Committee of Durham Region (ACDR)

ACDR programs are being held remotely as much as possible while social distancing is in effect. For program information or to request a virtual sexual health workshop for your organization or youth group, email to be directed to the coordinator you
need. For support services such as food bank and health system navigation for people living with HIV and their families, please email We will get back to you as soon as possible. For more information on ACDR, please Check:

ACDR’s volunteer department is currently receiving applications for student placements for fall 2020 and later. Our volunteer opportunities will increase as it becomes safe to do so. Contact

John Howard Society Bowmanville: 289-927-2419
Oshawa: 905-926-7929
Whitby: 905-926-8073

Harm Reduction Services are being offered at all of the JHS offices. New Hours are:
Oshawa – Monday to Friday 8am – Noon and 1- 4pm
Whitby – Monday and Thursday 10am-noon
Bowmanville – Monday and Thursday 1-4pm
Evening Harm Outreach continues 6pm – 11pm by phone.

All hours and phone numbers are posted at all offices. Other Programs Clients will continue to be supported via phone and email. Resource rooms are not open to the public but staff are available by phone to assist clients with
• Housing search, eviction prevention, landlord mediation, advocacy
• Forms and applications such as housing stability funds, OESP, rental
applications, Canadian birth certificates
• Referrals to community resources

Please call:
Bowmanville: 289-927-2419
Oshawa: 905-926-7929
Whitby: 905-926-8073

John Howard Society OUTREACH(905) 440-5410

Project X-Change Outreach is delivering harm reduction supplies to individuals in the community with adjusted hours of 6-11pm – Clients can text or call outreach at (905) 440-5410.
Harm Reduction Services are being offered at all of the JHS offices. New Hours are:
Oshawa – Monday, Tuesday, Wednesday, Thursday and Friday 8 am – noon and 1- 4pm

Whitby – Monday and Thursday 10am-noon
Bowmanville – Monday and Thursday 1-4pm

Evening Harm Outreach continues 6pm – 11pm by phone.
All hours and phone numbers are posted at all offices. Outreach presence at community agencies, Women’s drop-in program, and kit-making groups have been temporarily suspended until further notice

Durham Youth Services- Joanne’s HouseOutreach Worker Kristin Beck
905-239-9477 (shelter line)
905-391-8990 (cell)

Remains open but currently the shelter is at capacity.

Youth are encouraged to contact the shelter for other options and support if they are struggling. DYS has now implemented an outreach program for the summer months.
The goal of this program is to provide youth aged 16-24 in the Durham Region support services wherever they may be. We will be working with clients individually to provide intensive case management in order to help our youth succeed. DYS will be working with the In and Out of The Cold (IOTC) program located at Camp Samac in Oshawa and the Ajax Hub located at the Ajax Community Centre, to provide these services at their locations. We will be on site at both locations throughout the week, however if available, DYS outreach worker will be able to go where needed through the day in order to support youth needs. The following supports can be provided through intensive case management:
• Housing Support
• Financial Support
• Employment Support
• Mental health and Addiction Services
• Victim Services

• Emergency Shelter Referral
• Legal Support
• Counselling Services.

If you have any questions or would like to access these services, please
connect with Outreach Worker Kristin Beck at 905-239-9477 (shelter line);
905-391-8990 (cell); or

Community Development Council of Durham (CDCD)

CDCD is currently available through phone and email only. The agency is closed to the community at this time.

Please see Housing Security, Income Security, and Outreach Services (below).

Community Development Council of Durham
905.686.2661 ext 227

Outreach Services for Ajax/Pickering continue through phone and email. Please contact 905.686.2661 ext 227 for support. Voicemails will be returned within 1-2 business days.
Outreach will be attending the Ajax Hygiene HUB on:
• Mondays from 9 to about 2 pm.
• Wednesdays from 12 – 5 pm.
• Friday all day

We are available to meet with clients from the Ajax/Pickering area who
attend the HUB, to provide housing supports.

Street Outreach Support

Primary Care Outreach Program

PCOP continues to provide Outreach 8-4 Monday to Friday, in collaboration with Mission United.

Welcoming Streets Harm Reduction

Outreach is being provided as of now according to the schedule below. People can access harm reduction supplies, naloxone, basic essentials,
and light refreshments. We can also aid with referrals and support.

Monday to Friday:
Welcoming Streets is parked out front of Back Door Mission from 11:30- 12:30
Monday to Friday: Welcoming Streets, and Harm Reduction and Hep C are at Memorial Park on Metcalfe Street from 2:00-3:00
Monday to Friday: between 1:00 and 1:45 we are driving through the downtown Oshawa core to check on the downtown businesses and any individuals that are seeking assistance

Welcoming Streets is responding to some business calls, depending on the situation
Call or text Adam 289-385-3741 or Sara 289-927-5059 (Harm Reduction
Supplies and Hep C info), or Lindsay 289-355-8938 (Welcoming Streets)

We are also driving around in the van and offering services as necessary.
Look for the dark blue van with Carea labelling and flag us down!

Salvation Army Street Ministry

Our Street Ministry – Oshawa is still ongoing on Metcalfe Street at Memorial park on Tuesday evening from 6pm-7pm.

Cornerstone Street Outreach

Staff are in the office and offering limited services by appointment only, through their Case Manager.

Staff are located at the accessible door entrance, when individuals do come by. We are screening individuals and asking them to wash hands before entering building.