COVID-19 Transit Updates

Updated November 4th

Durham Region Transit (DRT) currently has a maximum bus load capacity protocol in place to facilitate physical distancing measures onboard. Please continue practising frequent hand washing and physical distancing, and respect onboard protocols and signage. More information can be found at

DRT’s Phase A service plan delivers increased frequency and availability of
service with a three-pronged approach:

  1. Frequent network providing 15 minutes or less wait times on
    weekdays, from 07:00 to 19:00, on high-volume corridors.

2. Grid network with 30-minute or less wait times, seven days a week, on
north-south and west-east cross roads.

  1. New On Demand service replacing local routes that continue to
    experience low ridership, offering service to customers in these areas
    when and how they need it: stop-to-stop within a zone, facilitating
    connections to frequent and grid routes, or to the local GO station or
    bus terminal.

If you have any questions about how to get where you need to go, or
about our updated policies, please reach out to our Customer Service
team at 1-866-247-0055 or use our Customer Comment form to find the
DRT transit solution for you


Metrolinx has received a number of questions from members of the public about the format and timing for our virtual accessibility consultation that is currently underway. To provide some clarification, there is no specific event (such as a webinar or teleconference) that is part of this virtual consultation. Rather, we have posted various updates online about our recent key accessibility achievements and upcoming milestones, and are encouraging anyone who is interested to submit and/or post comments and questions using the online platform. Also, due to the high level of interest in the consultation, we have extended the consultation period to the end of January.\

In case you or anyone in your network is interested in participating in the virtual
consultation, please visit: