COVID-19 Phone and Online Supports

Canadian Hearing ServicesPhone: 1-866-518-0000 ext 4080; 289-355-8695 (cell)

Anyone needing help trouble-shooting their hearing aids or assistive devices, or general support with hearing loss struggles can connect with a counsellor through a variety of means.
Phone, email and virtual (video) appointments are all available.
Phone: 1-866-518-0000 ext 4080; 289-355-8695 (cell)
Up-to-date information on programs and services are available on the CHS website:
Phone tips sheets are also available to service providers as there is so much phone communication happening right now, which can be challenging for those with hearing loss.

Virtual Hearing Help Classes – Free
Individual 1:1 support
Length: 4 weeks, 1-2 hours/week
Format: Webex (Video)
Everything you want to know about hearing loss and communication
Classes provide information on:
• Hearing Health
• Communication with family and friends
• Coping with the impact of hearing loss
• Coping with difficult listening situations
• Coping during COVID-19 (masks, communication, other challenges)

Contact Anna McIntosh for more information: 289-355-8695

Virtual Doctors Appointments (through Ontario Telemedicine Network)

This resource will enable a video call with a physician. You sign up for a doctor’s appointment and they call you later in the day. People using this service will need to be able to receive a follow-up call. It is funded through OHIP.

Pregnancy Help Centre Durham 905-720-3252

Support for pregnant women and children up to the age of four years. Emergency needs: diapers, wipes, baby food, formula and pregnancy tests.

Limited quantities, no proof of income required.
For more information please call 905-720-3252.

John Howard SocietyBowmanville: 289-927-2419
Oshawa: 905-926-7929
Whitby: 905-926-8073

Harm Reduction Services are being offered at all of the JHS offices. New Hours are:
Oshawa – Monday to Friday 8am – Noon and 1- 4pm
Whitby – Monday to Thursday 8am- 4 pm
Fridays 8 am – 2:30 pm
Bowmanville – Monday to Friday 8:30 am – 4:30 pm

Evening Harm Outreach continues 6pm – 11pm by phone.
All hours and phone numbers are posted at all offices.
Other Programs Clients will continue to be supported via phone and email.
Resource rooms are not open to the public but staff are available by phone to assist clients withHousing search, eviction prevention, landlord mediation, advocacy
 Forms and applications such as housing stability funds, OESP, rental applications, Canadian birth certificates
 Referrals to community resources
Please call:
Bowmanville: 289-927-2419

Oshawa: 905-926-7929
Whitby: 905-926-8073